User Experience & Data Optimization Specialist

Prep Network•,
•$60,000 - $70,000

About The Position

The User Experience & Data Optimization Specialist will improve audience engagement across Prep Network’s digital and event touchpoints. The role drives subscription and advertising revenue across growth products such as the Prep Network app, Prep Network+, and Prep Scores by using experimentation, user research, and data-informed recommendations. The specialist researches design frameworks and interactive features to improve acquisition, engagement, and retention while maintaining a consistent brand voice. The role owns quality assurance, rollout, and maintenance for customer-facing web features across nine brands, ensuring features meet accessibility standards and are consistent. It also supports customer journey mapping, analyzes user behavior and feedback, surfaces actionable UX insights, and helps manage the Audience and Experience Web Development Queue through clear task documentation and QA requirements. Prep Network connects high school athletes with college coaches through sports content and events. The company operates nine brands, publishes more than 4,000 articles each month, and hosts more than 200 tournaments and 250 showcases annually. The position may be based in the Plymouth, Minnesota office or worked remotely, with flexible work arrangements. Applicants must be legally authorized to work in the United States without current or future visa sponsorship; only U.S. citizens will be considered.

Requirements

  • Demonstrated ability to uncover insights from user behavior, surveys, and testing tools and use them to inform decisions.
  • Ability to design and execute experiments that improve business metrics such as conversion, engagement, and retention.
  • Comfort using tools such as v0, Cursor, or Miro to turn product enhancement ideas into visually clear and technically buildable prototypes.
  • Meticulous attention to quality to ensure feature rollouts, campaigns, and user touchpoints meet brand and accessibility standards.
  • Ability to influence cross-functional teams with data-backed recommendations and introduce UX and content practices.
  • Must be legally authorized to work in the United States without current or future visa sponsorship; only U.S. citizens are considered.

Nice To Haves

  • Awareness of how design systems and shared patterns create consistency across multiple brands or products as features scale and evolve.
  • Experience with collaboration tools such as Slack and Asana, and exposure to frameworks such as EOS/Traction.
  • Strong critical thinking and negotiation skills, with the ability to balance user needs, business goals, and cross-functional priorities.
  • A bachelor’s degree in a related field.
  • Enthusiasm for sports, events, or athlete development.

Responsibilities

  • Drive subscription and advertising revenue on growth products, including the Prep Network app, Prep Network+, and Prep Scores.
  • Research and recommend design frameworks, content presentation approaches, and interactive features that support acquisition, engagement, and retention while maintaining brand voice.
  • Own quality assurance for customer-facing web features across nine brands and support their rollout and maintenance, including identifying bugs and checking accessibility and consistency.
  • Help build and maintain customer journey maps, review customer feedback, conduct user research, analyze user behavior using tools such as Braze and Clarity, and escalate UX signals with actionable insights.
  • Help manage the Audience and Experience Web Development Queue by ensuring tasks are clearly documented and include clear QA requirements.
  • Design and execute A/B and multivariate tests to improve conversion, engagement, and pricing effectiveness across digital and event touchpoints.

Benefits

  • Comprehensive health benefits.
  • 401(k) with Safe Harbor matching.
  • Long-term disability coverage.
  • Basic life insurance.
  • Flexible work arrangements, including working from the Plymouth, Minnesota office or remotely from home.
  • Professional development support and encouragement.
  • Autonomy and tools and processes to support success.
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