Intern - User Experience

Nintendo•Redmond, WA

2d•Onsite

About The Position

The User Experience Intern will contribute to Nintendo of America’s Customer Experience team, conducting user research to deepen understanding of consumer experiences and engagement with digital strategies. During the 10-week summer internship, the intern will assist with research and usability testing, develop UX design concepts and prototypes, analyze customer feedback and behavioral insights, and collaborate with cross-functional teams. The role includes mentoring, networking opportunities, and exposure to industry leaders. It is 100% onsite in Redmond, Washington, and requires 40 hours per week from June 14 through August 20. The internship program runs from June through August.

Requirements

Minimum 3.0 GPA.
Currently enrolled in a bachelor’s or master’s degree program with a graduation conferral date between May 2027 and June 2028.
Pursuing a degree in Human-Computer Interaction, User Experience, Interaction Design, Graphic Design, Digital Media, Psychology, Cognitive Science, Information Science, or a related field.
Foundational knowledge of qualitative and quantitative research methods, including interviews, surveys, usability testing, and basic data analysis.
Ability to analyze user feedback, research findings, and behavioral insights to identify patterns, user needs, and opportunities for improvement.
Understanding of user-centered design principles and UX processes, including user flows, wireframes, prototypes, and journey maps.
Strong written, verbal, and visual communication skills for documenting and presenting research findings and design recommendations.
Creative problem-solving skills and ability to translate customer needs and pain points into design concepts.
Ability to collaborate with UX practitioners and cross-functional partners, incorporate feedback, and contribute to shared project goals.
Familiarity with design and prototyping tools such as Figma, or demonstrated ability to learn new tools quickly.
Proficiency with Microsoft Office Suite: Outlook, Word, Excel, and PowerPoint.
Portfolio of relevant UX research, design, or related work.
Legally authorized to work in the United States; visa sponsorship is not available.
Able to work 40 hours per week onsite throughout the 10-week summer internship, June 14 through August 20.

Responsibilities

Assist with user research and usability testing by preparing study materials, observing sessions, documenting findings, and identifying recurring user needs and pain points.
Create UX design concepts and prototypes, including user flows, wireframes, and interactive mockups for Nintendo’s digital experiences.
Evaluate customer feedback and behavioral insights to identify experience issues, improvement opportunities, and design recommendations.
Collaborate with UX, Analytics, Voice of Consumer, Optimization, QA, and partner teams on customer-centered projects and initiatives.
Present research findings and design recommendations through documentation, visual storytelling, and team presentations.