Used Firearms Team Lead - Full Time
About The Position
The Used Firearms Team Lead operates the used firearms business, overseeing buying, selling, and firearms customer service. The role evaluates and appraises used firearms, negotiates acquisitions, manages inventory, and works toward monthly sales goals and maximum margins while fostering a fair-trade, customer-satisfaction-focused selling culture. The Team Lead initiates customer Form 4473 paperwork and performs final checks of applicable company, state, and federal forms before firearms are transferred to customers. The position also maintains compliance with local, state, and federal firearms regulations and conducts monthly ATF and company-required audits. The Team Lead develops sources for used firearms, including customer leads, local auctions, and estate sales; merchandises inventory; and collaborates with Internet Specialists, Regional Gun Library Managers, and corporate merchandising staff. They train and educate Outfitters on acquiring and disposing of used firearms, sales trends, policy and procedure updates, negotiation, and firearm valuation. The role includes ongoing training, sales-floor customer service, handling customer calls and issues, and local travel to purchase used firearms outside the store. Other duties may be assigned.
Requirements
- High school diploma or equivalent experience.
- 2–4 years of experience.
- Must be at least 21 years old.
- Ability to safely handle firearms.
- Knowledge of purchasing firearms through work in the firearms industry or through collecting firearms.
- Good understanding of retail and knowledge of computers.
- Knowledge of current firearm models.
- Ability to appraise used firearms and determine their marketable value.
- Strong work ethic and ability to multitask.
Responsibilities
- Evaluate and appraise used firearms using knowledge of fair market values, research, negotiation, and firearm identification.
- Manage used firearm inventory and negotiate acquisitions to obtain the highest possible margin.
- Initiate customer Form 4473 paperwork and complete final checks of applicable company, state, and federal forms before firearm transfers.
- Maintain inventory through daily buying and develop leads for potential purchases outside the store, including through auctions and estate sales.
- Comply with local, state, and federal firearms regulations as an employee of an ATF-licensed dealer.
- Conduct monthly ATF compliance audits and company-required audits.
- Merchandise used firearms and proactively arrange merchandise.
- Partner with the Internet Specialist to recommend firearms for online posting based on margin potential and expected sales speed.
- Communicate and collaborate with Regional Gun Library Managers and the corporate used firearm merchandising team.
- Train and educate Outfitters on used firearm acquisition and disposition, sales trends, policy and procedure changes, negotiation, firearm valuation, and related topics.
- Participate in ongoing training on firearms and shooting products, shooting disciplines, systems, compliance, and selling skills.
- Provide customer service on the sales floor and by phone, answer firearm questions, quote purchase and retail prices, and resolve customer issues using sound judgment.
- Travel locally to purchase used firearms outside the store.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
- Medical benefits.
- Dental insurance.
- Vision insurance.
- Health Savings Account.
- Flexible Spending Account.
- Voluntary benefits.
- 401(k) retirement savings.
- Paid holidays.
- Paid vacation.
- Paid sick time.
- Bass Pro Cares Fund.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
