Team Lead Used Firearms

Bass Pro Shops•Prattville, AL

12d

About The Position

The Team Lead operates the used firearms business, overseeing its daily buying, selling, and customer-service activities. The role aims to create a fair-trade, customer-satisfaction-focused sales culture and achieve monthly sales goals and strong margins through the purchase, sale, and trade of pre-owned firearms. The Team Lead manages used firearm inventory, evaluates firearms and their market value, and ensures required company, state, and federal paperwork is completed and checked before firearms are transferred to customers. The position also supports compliance, merchandising, customer service, and the training of Outfitters on used-firearm business practices. The role involves local travel to purchase used firearms outside the store. Work is performed under general supervision using established procedures and innovation, with occasional independent judgment and recommendations concerning work procedures, policies, and practices. The position includes frequent standing and walking, communication, and repetitive hand and wrist motions; lifting and moving objects up to 20 pounds is constant, while lifting objects of 100 pounds or more may occur occasionally with team assistance as needed. Other physical activities and occasional work in noisy environments are also described.

Requirements

High school diploma or equivalent experience.
2–4 years of experience.
Must be at least 21 years old.
Ability to safely handle firearms.
Knowledge of purchasing firearms through work in the firearms industry or through collecting firearms.
Good understanding of retail and knowledge of computers.
Knowledge of current firearm models.
Ability to appraise used firearms and determine their marketable value.
Strong work ethic and ability to multitask.
Ability to travel locally to purchase used firearms outside the store.

Responsibilities

Evaluate and appraise used firearms using knowledge of fair market values, negotiation skills, research, and firearm identification.
Manage used firearm inventory and seek the highest possible margin through negotiated acquisitions.
Initiate customers’ ATF Form 4473 paperwork and conduct final checks of applicable company, state, and federal forms before firearm transfers.
Maintain inventory through daily purchases and develop leads for buying gun collections outside the store, including awareness of local auctions and estate sales.
Comply with local, state, and federal firearms regulations as an employee of an ATF-licensed FFL dealer.
Conduct monthly ATF compliance audits and required company audits.
Merchandise used firearms and proactively arrange merchandise.
Partner with the Internet Specialist to recommend firearms for online posting based on potential margin and speed of sale.
Communicate and collaborate with Regional Gun Library Managers and the corporate used firearm merchandising team.
Train Outfitters on acquiring and disposing of used firearms, sales trends, policy and procedure changes, negotiation, firearm valuation resources, and other aspects of the used firearm business.
Participate in ongoing firearms and shooting-product, shooting-discipline, systems, compliance, and sales training.
Provide customer service on the sales floor and by phone, answer firearm questions, quote purchase and retail prices, and resolve customer issues using sound judgment within the scope of the job.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions
Medical benefits
Dental benefits
Vision benefits
Health Savings Account
Flexible Spending Account
Voluntary benefits
401(k) retirement savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund