Team Lead - Used Firearms

Bass Pro Shops•Post Falls, ID

13d

About The Position

The Team Lead operates the used firearms business within the store, overseeing its daily buying, selling, and customer-service operations. The role is responsible for used-firearm inventory, appraisals and negotiated acquisitions, sales, merchandising, and achieving monthly sales goals while fostering a fair-trade, customer-satisfaction-focused selling culture. The Team Lead initiates customers’ ATF Form 4473 paperwork and conducts the final check of applicable company, state, and federal forms before firearm transfers. The position maintains compliance with firearms regulations and conducts monthly ATF and company audits. It also develops supply sources, including off-site collections, auctions, and estate sales; partners with the Internet Specialist on online listings; and coordinates with regional and corporate used-firearm teams. The role trains and educates Outfitters on used-firearm transactions, trends, procedures, negotiation, and valuation, and participates in ongoing product, systems, compliance, and sales training. It provides customer service on the sales floor and by phone, including answering firearm questions, quoting values and prices, and resolving customer issues. Local travel to purchase used firearms outside the store is required.

Requirements

High school diploma or equivalent experience.
Two to four years of experience.
Must be at least 21 years old.
Ability to safely handle firearms.
Knowledge of purchasing firearms through work in the firearms industry or firearms collecting.
Understanding of retail and knowledge of computers.
Background in current firearms models.
Ability to appraise used firearms and know their marketable value.
Strong work ethic and ability to multitask.

Responsibilities

Evaluate and appraise used firearms using knowledge of fair market values, firearms identification, research, and professional negotiation; manage inventory and seek the highest margin on acquisitions.
Initiate customer ATF Form 4473 forms and conduct final checks of applicable company, state, and federal paperwork before firearm transfers.
Maintain inventory through daily buying and cultivate leads for off-site firearm collections, auctions, estate sales, and other sources.
Comply with local, state, and federal firearms regulations applicable to an ATF-licensed dealer.
Conduct monthly ATF compliance audits and company-required audits.
Merchandise used firearms and proactively arrange merchandise.
Partner with the Internet Specialist to recommend firearms for online posting based on potential margin and sales speed.
Communicate with Regional Gun Library Managers and the corporate used-firearm merchandising team.
Train and educate Outfitters on acquiring and disposing of used firearms, sales trends, policy and procedure updates, negotiation, firearm valuation resources, and related topics.
Participate in ongoing training covering firearms and shooting products, shooting disciplines, systems, compliance, and selling skills and techniques.
Provide customer service on the sales floor and by phone, answer firearm questions, quote purchase or retail prices, and handle customer issues using sound judgment.
Travel locally to purchase used firearms outside the store.
Perform other duties as assigned.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.