Used Car Manager
About The Position
Ensures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory. Hires, motivates, counsels and monitors the performance of all used-vehicle sales employees. Prepares and administers an annual operating forecast and budget for the used-vehicle sales department. Understands, keeps abreast of and complies with federal, state and local regulations that affect used-vehicle sales. Directs and schedules the activities of all department employees, ensuring proper staffing at all times. Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals. Ensures proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system. Develops, implements and monitors a follow-up system for used-vehicle purchasers. Maintains vehicle inventory. Monitors customers likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to determine which vehicles to stock. Processes salesperson commission sheets daily and monitors the payroll records of all used-vehicle salespeople. Conducts daily and weekly sales and sales training meetings. Establishes and enforces product-knowledge standards. Oversees the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership. Helps salespeople close deals. Other Desk Task Assigned
Requirements
- Valid Driver's License
- Successful completion of pre-employment background checks and drug test
Nice To Haves
- Ford Experience is a plus!
Responsibilities
- Recruiting qualified sales personnel
- Appraising, purchasing, reconditioning, displaying, and merchandising the used vehicle inventory
- Hiring, motivating, counseling, and monitoring the performance of all used-vehicle sales employees
- Preparing and administering an annual operating forecast and budget for the used-vehicle sales department
- Understanding, keeping abreast of, and complying with federal, state and local regulations that affect used-vehicle sales
- Directing and scheduling the activities of all department employees, ensuring proper staffing at all times
- Assisting individual salespeople in setting aggressive yet realistic monthly goals and objectives and providing them with the support to meet these goals
- Ensuring proper follow-up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system
- Developing, implementing, and monitoring a follow-up system for used-vehicle purchasers
- Maintaining vehicle inventory
- Monitoring customers likes and dislikes, lost sales, and dealership sales history and conducting local market analyses to determine which vehicles to stock
- Processing salesperson commission sheets daily and monitoring the payroll records of all used-vehicle salespeople
- Conducting daily and weekly sales and sales training meetings
- Establishing and enforcing product-knowledge standards
- Overseeing the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership
- Helping salespeople close deals
- Performing other desk tasks as assigned
Benefits
- Vacation and PTO time
- Paid Holidays
- 401k with profit sharing
- Medical, Dental and Vision insurance
- Employee Assistant Program
- FSA and HSA Plans
- Life Insurance
- Opportunities for Advancement
- Employee Referral Program
- Employee Discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
