US People Operations Generalist

Tulip Interfaces•Somerville, MA

8d•$95,000 - $115,000•Hybrid

About The Position

The US People Operations Generalist supports a broad range of People Operations functions at TULIP, serving as a flexible generalist and a first point of contact for employees, managers, and other teams. The role manages company programs, benefits administration, employee lifecycle processes, mobility and immigration, and engagement initiatives. It also develops and improves People Operations processes, systems, and standards, using AI to make operations more efficient and user-friendly. The position is based in Somerville, Massachusetts, in a hybrid work environment with at least three days per week in the office. The role collaborates with the People Team, including Global People Operations, HRBPs, and Recruiting; G&A teams such as IT, Finance, and Legal; and employees and people managers. The listed annual salary range is $95,000–$115,000. TULIP is a frontline operations platform company founded out of MIT and headquartered in Somerville, with offices internationally and customers in more than 45 countries. The company describes its culture as valuing hard work, families, personal well-being, and an inclusive community.

Requirements

4–7+ years of experience in an HR generalist, People Operations, or similar role.
Experience with US immigration, US benefits, and typical People Operations processes, including employee analytics and reporting, employee experience programs, onboarding, offboarding, and HRIS management.
Strong project management skills, including the ability to scope, sequence, and deliver programs involving multiple stakeholders.
Experience using AI to improve the efficiency and human-centricity of People Operations.

Nice To Haves

Experience supporting a fast-growing technology company.

Responsibilities

Provide flexible generalist support across all areas of US People Operations.
Serve as the first point of contact for People Operations matters for employees, managers, and other teams.
Support performance and compensation cycles, open enrollment, equity grants, and engagement surveys, including planning, communications, and execution.
Manage benefits administration, employee inquiries, and plan updates; liaise with benefits providers and educate employees about benefits options and changes.
Manage compliant employee lifecycle processes, including onboarding, offboarding, internal mobility and transfers, and employee documentation for audits.
Develop and improve People Operations processes, systems, and standards to support efficient, consistent, user-friendly operations using AI.
Oversee the company’s US mobility and immigration policy and liaise with employees, leadership, and outside counsel to support compliance and relocation.
Support People Operations-led engagement initiatives and special projects to foster a positive, supportive, and engaging workplace culture.