US LCS Parts & Repair Manager

ABB•Westerville, OH
•Remote

About The Position

The US LCS Parts & Repair Manager oversees assigned service center operations to ensure they meet company procedures, contract specifications, quality and safety standards, cost and profitability targets, and scheduling targets. The role coordinates team development and continual improvement of service center processes and procedures. It is remote, ideally based in Cleveland or Columbus, Ohio, and reports to the Service Manager. The manager contributes to business strategy and business model implementation for assigned service centers, develops footprint expansion plans for white spot markets that require new local execution centers, and manages business development and the P&L in domestic and allocated markets. The role participates in budget development and sales and operations planning, addresses gaps in project execution capacity, and establishes and oversees performance targets aligned with global goals. It also supports profitable growth and global business unit strategy by developing business-unit-specific concepts, processes, and tools for occupational health and safety, compliance, and supply chain management.

Requirements

  • Bachelor’s degree.
  • 12 or more years of experience working in a related field.
  • Ability to drive campaigns to promote parts and repair growth.
  • Highly organized, capable of multitasking, and forward-thinking.
  • Self-driven and able to prioritize company needs.
  • Results-focused.

Responsibilities

  • Ensure assigned service center operations comply with company procedures, contract specifications, quality standards, safety requirements, cost and profitability targets, and scheduling targets.
  • Coordinate team development and continual improvement of service center processes and procedures.
  • Contribute to implementation of the business strategy and business model for the assigned service center scope.
  • Develop business plans to expand the footprint into white spot markets where a new local execution center is required.
  • Manage business development, including the P&L, in domestic and allocated markets.
  • Participate in defining the budget.
  • Participate in sales and operations planning and take action to close project execution capacity gaps.
  • Develop performance targets aligned with global targets, oversee progress, and define improvement actions as needed.
  • Ensure profitable business growth in the allocated market.
  • Support global business unit strategy by defining concepts and developing processes and tools for business-unit-specific occupational health and safety, compliance, and supply chain management.
  • Drive campaigns to promote parts and repair growth.

Benefits

  • Choice between two medical plan options: a PPO Copay Plan or a High Deductible Plan with a Health Savings Account.
  • Choice between Core and Core Plus dental plans.
  • Vision benefit.
  • Company-paid life insurance (2x base pay) and accidental death and dismemberment insurance (1x base pay).
  • Voluntary life and accidental death and dismemberment insurance, employee-paid.
  • Company-paid short-term disability coverage for up to 26 weeks.
  • Company-paid long-term disability coverage at 60% of pay, with an option to buy up coverage to 66 2/3% of pay.
  • Supplemental employee-paid benefits, including accident insurance, hospital indemnity, critical illness, and pet insurance.
  • Parental leave of up to six weeks.
  • Employee Assistance Program.
  • Health Advocate resources for mental and behavioral health, general health navigation, virtual health, and infertility and adoption.
  • Employee discount program.
  • 401(k) Savings Plan with company contributions.
  • Employee Stock Acquisition Plan (ESAP).
  • 11 paid holidays.
  • Vacation based on years of service for hourly and non-exempt positions; salaried exempt positions receive vacation under a permissive time away policy.
  • Eligibility for a short-term incentive plan or annual bonus.
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