US LCS Parts & Repair Manager
About The Position
The US LCS Parts & Repair Manager ensures assigned service center operations are conducted in accordance with company procedures, contract specifications, quality standards, safety requirements, cost and profitability targets, and scheduling targets. The role coordinates and oversees team development and continual improvement of service center processes and procedures. It is remote, ideally based in Cleveland or Columbus, Ohio, and reports to the Service Manager. The position contributes to business strategy and model implementation for assigned service centers; develops expansion plans for white spot markets requiring a new local execution center; manages business development and the P&L in domestic and allocated markets; participates in budget definition and sales and operations planning; and helps address project execution capacity gaps. It also develops performance targets and improvement actions, ensures profitable business growth, and supports global business unit strategy through OHS, compliance, and supply chain concepts, processes, and tools.
Requirements
- Bachelor’s degree.
- 12+ years of experience working in a related field.
- Ability to drive campaigns to promote parts and repair growth.
- Highly organized, capable of multitasking, and forward-thinking.
- Self-driven and able to prioritize company needs.
- Very results-focused.
Responsibilities
- Ensure assigned service center operations follow company procedures, contract specifications, quality standards, safety requirements, cost and profitability targets, and scheduling targets.
- Coordinate and oversee team development and continual improvement of service center processes and procedures.
- Contribute to implementation of the business strategy and business model relevant to assigned service centers.
- Develop business plans for expansion into white spot markets where a new local execution center is required.
- Manage business development, including the Profit and Loss account (P&L), in domestic and allocated markets.
- Participate in defining the budget.
- Participate in sales and operations planning and take actions to close gaps related to project execution capacity.
- Ensure performance targets align with global targets and are achieved through regular oversight and improvement actions.
- Ensure profitable business growth in the allocated market.
- Support global business unit strategy by defining business-unit-specific Occupational Health and Safety (OHS), compliance, and Supply Chain Management (SCM) concepts and developing processes and tools.
Benefits
- Choice between two medical plan options: a PPO Copay Plan or a High Deductible Health Plan with a Health Savings Account.
- Choice between Core and Core Plus dental plans.
- Vision benefit.
- Company-paid life insurance equal to 2x base pay.
- Company-paid AD&D equal to 1x base pay.
- Voluntary life and AD&D coverage, employee-paid.
- Company-paid short-term disability for up to 26 weeks.
- Company-paid long-term disability at 60% of pay, with the option to buy up to 66 2/3% of pay.
- Supplemental benefits, including employee-paid accident insurance, hospital indemnity, critical illness, and pet insurance.
- Parental leave for up to 6 weeks.
- Employee Assistance Program.
- Health Advocate support for mental and behavioral health, general health navigation, virtual health, and infertility and adoption.
- Employee discount program.
- 401(k) Savings Plan with company contributions.
- Employee Stock Acquisition Plan (ESAP).
- 11 paid holidays.
- Vacation based on years of service for hourly and non-exempt positions; salaried exempt positions receive vacation under a permissive time away policy.
- Eligible for a short-term incentive plan/annual bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
