Urgent Care Senior Veterinary Assistant

American Veterinary Group•Lakeville, MN
•Onsite

About The Position

UrgentVet bridges the gap between daytime general practice and emergency/overnight care, providing after-hours care for canine and feline patients without the additional expense of emergency clinic fees. Its paperless clinics handle common urgent cases such as wound management, ear infections, vomiting and diarrhea, and euthanasia. Clinics are equipped with cloud-based EMR, digital x-ray, and IDEXX in-house laboratory equipment. The Senior Veterinary Assistant helps provide patient care, team leadership, and client service in a fast-paced urgent care clinic. The role requires regular on-site presence to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and help maintain the safety and well-being of patients, clients, and staff. The employer will consider reasonable accommodation requests in accordance with the ADA and applicable laws.

Requirements

  • Demonstrate professionalism, dependability, positive communication, and the ability to multitask in a hands-on environment.
  • Have an energetic, people-and-pet-oriented approach, a strong work ethic, and social and organizational skills.
  • Be willing to work flexible hours, including evenings, weekends, and holidays.
  • Have prior customer service experience.
  • Have prior experience working with animals in a hospital setting.
  • Be able to lift 40 pounds.
  • Have animal-handling experience, including patient restraint, sample collection, and monitoring.
  • Have clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Be able to work on-site regularly as an essential function of the role.

Responsibilities

  • Provide outstanding patient care, team leadership, and client service.
  • Handle animals, including patient restraint, sample collection, and monitoring.
  • Perform clinical tasks including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Assist with facility maintenance and client education.

Benefits

  • Medical, dental, and vision plan options
  • 401(k) match
  • Paid time off
  • Paid parental leave
  • Paid maternity leave
  • One Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted veterinary care
  • Scrub allowance
  • Hands-on and electronic training
  • Professional growth opportunities
  • Tuition assistance for prospective veterinary technician students
  • Tuition reimbursement for credentialed or registered veterinary technicians
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