Urgent Care Senior Veterinary Assistant

American Veterinary Group•The Woodlands, TX
•Onsite

About The Position

UrgentVet bridges the gap between daytime general practice and emergency or overnight care, providing after-hours care for canine and feline patients. Its paperless urgent care clinics handle common cases such as wound management, ear infections, vomiting and diarrhea, and euthanasia. Clinics are equipped with cloud-based EMR, digital x-ray, and IDEXX in-house laboratory equipment. The Senior Veterinary Assistant provides patient care, team leadership, and client service in a fast-paced urgent care clinic. The role requires regular on-site presence to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. The position may involve travel for on-site training and onboarding. UrgentVet will consider reasonable accommodation requests in accordance with the ADA and applicable laws.

Requirements

  • Prior customer service experience.
  • Prior experience working with animals in a hospital setting.
  • Animal handling experience, including patient restraint, sample collection, and monitoring.
  • Clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Professionalism, dependability, positive communication skills, and ability to multitask in a hands-on environment.
  • Strong work ethic, social skills, and organizational skills.
  • Ability to lift 40 pounds.
  • Regular on-site presence is required.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Full-time employees may be required to travel for on-site training and onboarding.

Responsibilities

  • Provide outstanding patient care, team leadership, and client service.
  • Handle animals, including patient restraint, sample collection, and monitoring.
  • Perform clinical tasks including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Maintain the facility.
  • Educate clients.

Benefits

  • Medical, dental, and vision options
  • 401(k) match
  • Generous paid time off
  • Paid parental leave and paid maternity leave
  • One Work/Life Balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted veterinary care
  • Scrub allowance
  • Hands-on and e-training
  • Professional growth opportunities
  • Tuition assistance for prospective veterinary technician students
  • Tuition reimbursement for credentialed or registered veterinary technicians
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