Urgent Care Senior Veterinary Assistant

American Veterinary Group•Midlothian, VA
•Onsite

About The Position

UrgentVet provides after-hours urgent care for canine and feline patients, bridging daytime general practice and emergency or overnight care. Its paperless hospitals treat common urgent cases such as wounds, ear infections, vomiting and diarrhea, and euthanasia. Clinics are equipped with cloud-based EMR, digital x-ray, and IDEXX in-house laboratory equipment. The Senior Veterinary Assistant helps provide patient care, team leadership, and client service in a fast-paced urgent care clinic. The position requires regular on-site attendance to support patient care, time-sensitive needs, clinical collaboration, and the safety and well-being of patients, clients, and staff. The company will consider reasonable accommodation requests under the ADA and applicable laws.

Requirements

  • Demonstrate professionalism, dependability, positive communication, and the ability to multitask in a hands-on environment.
  • Have a strong work ethic and social and organizational skills; be comfortable working with people and pets.
  • Be willing to work flexible hours, including evenings, weekends, and holidays.
  • Have prior customer service experience.
  • Have prior experience working with animals in a hospital setting.
  • Have animal-handling experience, including patient restraint, sample collection, and monitoring.
  • Have clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Be able to lift 40 pounds.
  • Maintain regular on-site presence as an essential function of the role.

Responsibilities

  • Provide outstanding patient care, team leadership, and client service.
  • Handle animals, including patient restraint, sample collection, and monitoring.
  • Perform clinical tasks including phlebotomy, catheter placement, laboratory analysis, and drug calculation.
  • Perform facility maintenance and provide client education.
  • Attend on-site training and onboarding when required; full-time employees may be required to travel for these activities.

Benefits

  • Medical, dental, and vision plan options
  • 401(k) match
  • Generous paid time off
  • Paid parental leave and paid maternity leave
  • One work/life balance day off
  • Short-term and long-term disability options
  • Supplemental insurance options
  • Discounted veterinary care
  • Scrub allowance
  • Hands-on and e-training
  • Professional growth opportunities
  • Tuition assistance for prospective veterinary technician students
  • Tuition reimbursement for credentialed or registered veterinary technicians
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