Urgent Care Medical Assistant

Complete Health•Pell City, AL
•$17 - $23

About The Position

Assists in the examination and treatment of patients under the direction of healthcare providers. The Medical Assistant performs clinical procedures and testing, documents patient information in the EMR, supports patient communication and administrative workflows, and assists with patient mobility and transport. The role requires adherence to confidentiality, safety, and hygiene protocols. The schedule is described as 8 a.m.–8 p.m. Monday through Saturday and 1 p.m.–6 p.m. Sunday, with 12-hour rotating shifts. Pay is $16.50–$22.53 per hour, based on years of experience and CMA certification. Compensation decisions also consider the candidate’s skills, education, qualifications, experience, and geographic location; hiring at or near the top of the range is not typical.

Requirements

  • Active Clinical Medical Assistant or Certified Medical Assistant certificate; or an equivalent qualification from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience determined by leadership.
  • Knowledge of word processing, internet, EMR, and database software.
  • Ability to stand and walk for extended periods and perform a full range of body motion, including handling and lifting patients and equipment.
  • Ability to lift and carry items weighing up to 30 pounds and assist in moving patients weighing up to 300 pounds.
  • Ability to adhere to safety and hygiene protocols while regularly exposed to bodily fluids.

Nice To Haves

  • Knowledge of Athena EMR is preferred.

Responsibilities

  • Interview patients, take and accurately record vital signs, and enter information into the EMR.
  • Prepare and stock examination rooms.
  • Provide instruments and materials to healthcare providers during procedures as directed.
  • Clean and sterilize instruments.
  • Perform EKGs and tests including urinalysis, strep, flu, COVID-19, mono, pregnancy, and A1C testing.
  • Administer intramuscular, intradermal, and subcutaneous injections according to provider orders.
  • Handle patient portal messages, medication refills, additional lab or imaging orders, prior authorizations, and imaging precertifications.
  • Communicate effectively and instruct patients or their families as directed by the provider.
  • Call patients to discuss results as directed by the provider while maintaining confidentiality.
  • Enter data into the EMR to maintain office and patient records.
  • Perform other duties as needed or directed by supervision, such as assisting with patient check-in.
  • Perform blood draws competently and efficiently while minimizing patient discomfort.
  • Assist patients with mobility and transport, including helping them in and out of wheelchairs or exam tables and escorting or transporting them within the clinical setting.
  • Monitor patients during transport for signs of distress, keep transport equipment clean, and provide emotional support when needed.
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