Medical Assistant, Urgent Care

Sutter Health•San Mateo, CA

6d•$34 - $47

About The Position

Provides clinical and clerical support to providers and patient care teams by performing back-office and patient-related tasks that support high-quality patient care. Helps maintain smooth patient and departmental workflow and assists the patient care team in implementing the medical plan of care. Uses education, technical competence, and patient interaction skills to gain the confidence and cooperation of patients, their families or support groups, and other healthcare providers. Performs all duties under the direction of a clinician. The listed accountabilities, requirements, and qualifications describe the current role but are not exhaustive. Management may revise the job description or require other tasks when circumstances change. Prior urgent care center experience and/or phlebotomy certification or experience is highly favorable.

Requirements

High school diploma or GED.
Completion of a course of study consistent with Medical Board of California requirements for Medical Assistants; diploma must be presented within 90 days, or completion of Sutter Health on-the-job medical assisting training equivalent to one year.
BLS-Basic Life Support Healthcare Provider certification.
One year of recent relevant experience.
General knowledge of medical procedures, views, and equipment.
Basic understanding of human anatomy, physiology, pathology, and medical terminology.
Competency and validation in basic medical assisting skills, such as taking vital signs, preparing patients for examination, and administering injections.
Ability to interpret data and instructions provided in written, oral, diagram, or schedule form.
Written and verbal communication skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.
Time management and organizational skills, including prioritizing assignments and working within standardized operating procedures and scientific methods to meet objectives and deadlines.
General knowledge of computer applications such as Microsoft Office Suite (Word, Excel, and Outlook) and electronic health records.
Ability to work independently and as part of a team, including accomplishing multiple tasks in an environment with interruptions.
Ability to identify, evaluate, and resolve standard problems by selecting appropriate solutions from established options.
Ability to build collaborative relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

Nice To Haves

Prior urgent care center experience.
Phlebotomy certification and/or experience.

Responsibilities

Provide clinical and clerical support to providers and patient care teams.
Perform back-office and patient-related tasks that support high-quality patient care.
Help ensure smooth patient and workflow within the department.
Assist the patient care team in implementing the medical plan of care.
Use patient interaction skills to gain confidence and cooperation from patients, their families or support groups, and other healthcare providers.
Perform duties under the direction of a clinician.