Urgent Care Medical Assistant, Burlington Atrius Health
About The Position
Atrius Health, part of the Optum family of businesses, is an innovative multi-specialty group practice serving adult and pediatric patients at 28 locations in eastern Massachusetts. The organization’s providers and ancillary clinicians collaborate across its practice and with hospitals, rehabilitation centers, and nursing facilities, with a value-based approach to care. The Medical Assistant supports clinicians with routine clinical procedures and tests in the exam room, advises patients about exam preparation and testing, and ensures required pre-visit work and results are available in the electronic medical record (EMR). The role also provides direct clinical support to assigned clinicians. This is a full-time, 40-hour-per-week position in Urgent Care at 20 Wall Street, Burlington, Massachusetts. The schedule includes rotational weekends and holidays. Weekday shifts are 10–12 hours between 8:00 a.m. and 8:00 p.m.; weekend hours are 9:00 a.m. to 5:00 p.m.
Requirements
- High school diploma or equivalency certificate from an accredited institution or governmental unit, or Medical Assistant Certification.
- Computer experience and ability to use word processing and spreadsheet programs.
Nice To Haves
- Associate degree in medical assisting or graduation from a medical assistant certification program.
- Current American Heart Association Basic Life Support (BLS) certification.
- Typically, at least one year of prior experience in a clinical or customer service setting; a bachelor’s or associate degree may substitute for experience.
- Knowledge of reagent stability and storage.
- Electronic medical record (EMR) experience, or aptitude to master the EMR based on other technology experience.
- Understanding of testing procedures and factors that influence test results.
Responsibilities
- Provide efficient patient flow to optimize appointment availability.
- Greet and escort patients to exam rooms in accordance with policies and procedures.
- Prepare patients for examinations and measure vital signs, including blood pressure, pulse, weight, and height.
- Assist clinicians with routine clinical procedures and department-specific tests; advise patients about exam preparation and required pre-visit testing.
- Update and maintain accurate patient information in the EMR, including testing and consultation information, demographics, medications, allergies, and chief complaints.
- Keep patients informed about visit status, unexpected delays, and other relevant information.
- Reconcile medications, set up pending refills, and discontinue prescriptions that are no longer active.
- Assist in resolving minor patient concerns and complaints as appropriate.
- Order and perform waived point-of-care tests, such as strep, urine, hCG, and glucose testing.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase program, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
