Medical Assistant, Primary Care - Atrius Health

UnitedHealth Group•Somerville, MA

2d•$16 - $29

About The Position

The Medical Assistant, Primary Care at Atrius Health assists clinicians with routine clinical procedures and tests in the exam room and provides direct clinical support to one or more assigned clinicians. The role advises patients about preparation and testing required for exams and ensures that pre-visit work is completed and lab and other test results are available in the electronic medical record (EMR).

Requirements

High school diploma or equivalency certificate from an accredited institution or governmental unit, or Medical Assistant Certification.
Computer experience.

Nice To Haves

Associate degree in medical assisting or graduation from a medical assistant certification program.
Current American Heart Association Basic Life Support (BLS) certification, or ability to obtain it within 30 days of hire.
Typically, at least one year of prior experience in a clinical or customer service setting, as determined by the department; a bachelor’s or associate degree may substitute for experience.
Knowledge of reagent stability and storage.
Understanding of testing procedures and factors that influence test results.
Ability to use word processing and spreadsheet programs.
Electronic medical record (EMR) experience, or aptitude to master the EMR based on other technology experience.

Responsibilities

Provides efficient flow of patients to optimize appointment availability.
Greets and escorts patients to exam rooms according to policy and procedures.
Prepares patients for examination and measures vital signs, including blood pressure, pulse rate, weight, and height.
Assists clinicians with routine clinical procedures and additional tests specific to the department; advises patients about exam preparation and required pre-visit testing.
Updates patients’ EMRs with medical information, recent testing and consultations; confirms demographic information, medications, allergies, and chief complaints; and ensures patient data is accurate and current.
Keeps patients informed about visit status, unforeseen delays, and other relevant information.
Reconciles medications, sets up pending refills, and discontinues prescriptions that are no longer active.
Assists in resolving minor patient concerns and complaints as appropriate.
Orders and performs waived point-of-care tests, such as strep, urine, hCG, and glucose testing.