Medical Assistant, Neurology - Atrius Health
About The Position
Atrius Health, part of the Optum family of businesses, is a multi-specialty group practice serving adult and pediatric patients at 28 practice locations in eastern Massachusetts. Its providers and ancillary clinicians work collaboratively within a value-based care model. The Medical Assistant assists clinicians with routine clinical procedures and tests in the exam room, advises patients about exam preparation and testing, completes required pre-visit work, and ensures laboratory and other test results are available in the electronic medical record. The role provides direct clinical support to one or more assigned clinicians.
Requirements
- High school diploma or equivalency certificate from an accredited institution or governmental unit, or Medical Assistant certification.
- Computer experience.
Nice To Haves
- Associate degree in medical assisting or graduation from a medical assistant certification program.
- Ability to use word-processing and spreadsheet programs.
- Electronic medical record experience or aptitude to master an EMR based on other technology experience.
- Knowledge of reagent stability and storage.
- Understanding of testing procedures and factors that influence test results.
- Current American Heart Association Basic Life Support (BLS) certification, or ability to obtain it within 30 days of hire.
- Typically, at least one year of prior experience in a clinical or customer service setting, as determined by the department; a bachelor's or associate degree may substitute for experience.
Responsibilities
- Maintain efficient patient flow to optimize appointment availability.
- Greet patients and escort them to exam rooms according to policy and procedures.
- Prepare patients for examinations and measure vital signs, including blood pressure, pulse, weight, and height.
- Assist clinicians with routine clinical procedures and department-specific tests; advise patients about exam preparation and required pre-visit testing.
- Update and verify patients’ electronic medical records, including demographics, medications, allergies, chief complaints, recent testing, and consultations.
- Keep patients informed about visit status, unexpected delays, and other relevant information.
- Reconcile medications, set up pending refills, and discontinue prescriptions that are no longer active.
- Help resolve minor patient concerns and complaints as appropriate.
- Order and perform waived point-of-care tests, such as strep, urine, pregnancy, and glucose tests.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
