Medical Assistant - SEIU - Atrius Health - Cambridge

UnitedHealth Group•Cambridge, MA
•$18 - $27•Onsite

About The Position

Atrius Health, part of the Optum family of businesses, is a multi-specialty group practice serving adult and pediatric patients at 28 locations in eastern Massachusetts. The Medical Assistant assists clinicians with routine clinical procedures and tests in the exam room, advises patients about preparation and testing required for exams, and ensures required pre-visit work and test results are available in the electronic medical record (EMR). The role provides direct clinical support to one or more assigned clinicians. The position supports efficient patient flow, prepares patients for examinations, maintains accurate patient information in the EMR, and performs waived point-of-care testing. The role is based at Atrius Health in Cambridge. The hourly pay range is $17.71–$27.41, based on full-time employment; pay depends on factors including local labor markets, education, work experience, and certifications.

Requirements

  • High school diploma or equivalency certificate from an accredited institution or governmental unit, or a Medical Assistant Certification.
  • Candidates are required to pass a drug test before beginning employment.

Nice To Haves

  • Graduate of a medical assistant certification program.
  • Advanced Cardiac Life Support (ACLS), which may be required based on specialty.
  • Current American Heart Association Basic Life Support (BLS), or ability to obtain it within 30 days of hire.
  • Experience typically acquired through a minimum of one year of prior experience in a clinical or customer service setting, as determined by the department.
  • Computer experience and ability to use word processing and spreadsheet programs.
  • Electronic medical record (EMR) experience and/or aptitude to master the EMR based on other technology experience.
  • Knowledge of reagent stability and storage.
  • Understanding of testing procedures and factors that influence test results.

Responsibilities

  • Provides efficient flow of patients to optimize appointment availability.
  • Greets and escorts patients to exam rooms according to policy and procedures.
  • Prepares patients for examinations and measures vital signs, including blood pressure, pulse rate, weight, and height.
  • Assists clinicians with routine clinical procedures and department-specific tests, and advises patients about exam preparation or required pre-visit testing.
  • Updates patients’ EMRs with medical information, recent testing and consultations; confirms demographic information, medications, allergies, and chief complaints; and ensures patient data is accurate and current.
  • Keeps patients informed about visit status, unforeseen delays, and other relevant information.
  • Reconciles medications, sets up pending refills, and discontinues prescriptions that are no longer active.
  • Assists in resolving minor patient concerns and complaints as appropriate.
  • Orders and performs waived point-of-care testing, such as strep, urine, HCG, and glucose testing.

Benefits

  • Comprehensive benefits package, subject to eligibility requirements.
  • Incentive and recognition programs.
  • Equity stock purchase plan, subject to eligibility requirements.
  • 401(k) contribution, subject to eligibility requirements.
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