Medical Assistant - Cambridge Family Health Center

Glens Falls Hospital•Cambridge, WA

About The Position

Glens Falls Hospital is hiring a Medical Assistant for the Cambridge Family Health Center. This dual clinical and operational role serves as a bridge between patients and providers, helping ensure patients receive respectful, dignified, and skilled care. The Medical Assistant supports patients from check-in through clinical procedures and helps maintain efficient daily operations.

Requirements

  • High school diploma or equivalent.
  • At least two years of experience in a clinical or medical setting.
  • Basic Life Support (BLS) certification, or the ability to obtain it at the time of hire.
  • Proficiency in phlebotomy, EKG administration, medical terminology, and basic anatomy and physiology with minimal medical support.
  • Exceptional communication skills and a high level of empathy.
  • Strong basic math and computational skills.
  • Strong computer skills, including proficiency in Microsoft Word and familiarity with electronic medical charting systems.

Nice To Haves

  • Three years of experience in a physician office setting.
  • Certified Medical Assistant (CMA) designation.

Responsibilities

  • Greet and room patients efficiently, and accurately measure and document vital signs.
  • Perform routine clinical treatments, clean dressing changes, EKGs, and specimen collection, including venous or capillary phlebotomy, while following safety protocols.
  • Prepare and stock examination and treatment rooms with instruments, medical supplies, and personal protective equipment.
  • Clean and sterilize medical instruments in accordance with infection control standards and manufacturer guidelines.
  • Coordinate with internal departments, including laboratory and radiology, and with providers to optimize schedules and minimize patient wait times.
  • Manage patient check-in and check-out, route phone calls, and handle registration, billing inquiries, and insurance referrals.
  • Maintain proficiency with clinical information systems and electronic medical records, and gather prior diagnostic tests and patient data before provider visits.
  • Listen to, document, and assist with patient complaints or concerns while upholding the Patient’s Bill of Rights.
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