Medical Assistant - Hamilton Family Health Center

External Community Memorial Hospital•Hamilton, NY

About The Position

The Medical Assistant supports patient care and clinic operations at Hamilton Family Health Center. The role includes clinical medical assisting, patient-flow coordination, clerical work, and maintaining exam rooms and supplies. The Medical Assistant works as part of a team with Physicians, APPs, Licensed Nurses, Receptionists, and other staff, while maintaining patient confidentiality and complying with HIPAA, organizational policies, and New York State guidelines for the MA scope of practice in the laboratory. Other duties may be assigned or requested.

Requirements

High school diploma or GED.
Excellent interpersonal skills and a customer-service attitude.

Nice To Haves

Experience working as a MOA or MA.
Certification as a Medical Assistant or CNA.

Responsibilities

Check schedules and organize patient flow; accompany patients to exam rooms and assist with walking, transfers, specimen collection, and exam preparation.
Collect patient histories, perform screenings according to provider guidelines, chart, relay instructions to patients and families, answer calls, and provide pertinent information.
Send and receive patient medical records; obtain lab and X-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; and maintain complete, appropriately filed charts.
Set up instruments and equipment according to department protocols; clean exam and procedure rooms, instruments, and equipment between patient visits; order, sort, and store supplies; and restock rooms.
Respect and promote patient rights, respond appropriately to emergency codes, and share patient- or staff-related problems with the immediate supervisor.
Check vital signs and prepare patients for physical examinations; verify prescriptions against physician orders; dispose of and monitor biohazard waste; and perform laboratory procedures in accordance with OSHA guidelines and quality-control methods.
Perform CLIA-waived testing, venipunctures, specimen handling, EKG testing, lab draws, and emergency first aid.
Practice within the Medical Assistant scope of practice in the laboratory and follow New York State guidelines.
Work collaboratively with Physicians, APPs, Licensed Nurses, Receptionists, and other staff.
Maintain patient confidentiality and comply with HIPAA and organizational policies regarding ethical business practices.
Perform other duties as assigned or requested.