Medical Office Assistant - Waterville Family Health Center

External Community Memorial Hospital • Waterville, NY

3d

About The Position

The Medical Office Assistant supports patient care, clinical medical assisting, clerical operations, and the safe and organized functioning of the Waterville Family Health Center. The role works as part of a team with Physicians, APPs, Licensed Nurses, Receptionists, and other staff, and must maintain patient confidentiality, comply with HIPAA, follow organizational policies on ethical business practices, and practice within the MA scope of practice in the laboratory and applicable NYS guidelines. Other duties may be assigned or requested.

Responsibilities

• Check schedules and organize patient flow; accompany patients to exam rooms and assist with walking transfers, specimen collection, and exam preparation as needed.
• Collect patient history, perform screenings according to provider guidelines, chart, relay instructions to patients and families, answer calls, and provide pertinent information.
• Send and receive patient medical records; obtain lab and X-ray reports, hospital notes, and referral information; complete forms and requisitions; schedule appointments; verify insurance coverage and patient demographics; and maintain complete, appropriately filed charts.
• Set up instruments and equipment according to department protocols; clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control; order, sort, store, and restock supplies.
• Respect and promote patient rights, respond appropriately to emergency codes, and share problems relating to patients or staff with the immediate supervisor.
• Perform clinical medical assisting duties, including checking vital signs, preparing patients for physical examinations, and verifying prescriptions against physician orders.
• Dispose of and monitor biohazard waste; perform laboratory procedures in accordance with OSHA guidelines and quality control methods, including CLIA-waived testing, venipunctures, specimen handling, EKG testing, and lab draws; and provide emergency first aid.
• Work collaboratively with Physicians, APPs, Licensed Nurses, Receptionists, and other staff.
• Maintain patient confidentiality and comply with HIPAA and organizational policies regarding ethical business practices.
• Perform other duties as assigned or requested.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed