Medical Assistant- Shadyside Family Health Center

UPMC • Pittsburgh, PA

4h

About The Position

UPMC is seeking a Medical Assistant to join Shadyside Family Health Center in Shadyside. The position includes both front-office and back-office duties, with a Monday-through-Friday schedule consisting of three days and two evenings per week. Weekends and holidays are not required. Applicants will be placed in the appropriate title and salary on the Medical Assistant Career Ladder based on their experience and education.

The Shadyside Family Medicine Residency Program aims to develop competent and confident family physicians through comprehensive training in a rigorous academic environment. The program values diversity and is committed to reducing health disparities through education, inclusive patient experiences, and equity and social justice initiatives. Its graduates are trained in evidence-based medicine and patient-centered care, with the goal of serving as patient allies and community partners.

Requirements

• High school diploma or equivalent.
• Basic computer skills.
• Knowledge of medical terminology and examination, diagnostic, and treatment room responsibilities.
• CPR certification based on AHA standards, including didactic instruction and skills demonstration, within 30 days of hire.
• Basic Life Support (BLS) or Cardiopulmonary Resuscitation (CPR).
• Act 31 Child Abuse Reporting clearance with renewal.
• Act 33 clearance with renewal.
• Act 34 clearance with renewal.
• Act 73 FBI clearance with renewal.

Nice To Haves

• Previous Medical Assistant experience is preferred.

Responsibilities

• Send and receive patient medical records in compliance with HIPAA and applicable state and federal regulations.
• Obtain laboratory and X-ray reports, hospital notes, referral information, and other records; complete forms and requisitions as needed.
• Schedule appointments and verify insurance coverage and patient demographics.
• Prepare and manage charts, ensuring information is complete and filed appropriately, and perform other front-office responsibilities as required.
• Prepare patient rooms and set up instruments and equipment according to department protocol.
• Clean exam and procedure rooms, instruments, and equipment between patient visits to maintain infection control; follow scheduled maintenance programs and maintain appropriate records.
• Manage supply inventory and restock exam and procedure rooms.
• Review schedules and organize patient flow; accompany patients to exam or procedure rooms and assist with walking, transfers, dressing, specimen collection, and preparation for exams as needed.
• Collect patient information and histories, take vital signs, and perform screenings according to provider guidelines.
• Relay instructions to patients and families.
• Answer calls and provide pertinent information, including patient education, as directed.
• Perform phlebotomy, EKGs, and level-one laboratory testing; perform clinic procedures according to policy and procedure.
• Assist physicians with procedures and document patient information in the medical record.
• Comply with applicable regulatory requirements, including OSHA, CLIA, and the Pennsylvania Department of Health, and follow UPMC policies and procedures.
• Maintain strict confidentiality of medical records and other data.
• Under physician direction and supervision, administer injectable medications and vaccines when appropriate.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED