Medical Secretary - Cambridge Family Health Center
About The Position
The Medical Secretary is the first point of contact for patients by phone and in person at Glens Falls Hospital’s Cambridge Family Health Center. This role supports a busy physician practice by welcoming patients, coordinating appointments and follow-up care, managing patient communications and records, routing clinical results, and assisting with insurance, referrals, payments, and billing codes. The role requires a high school diploma or equivalent, at least one year of medical-office experience, computer skills, knowledge of medical terminology, and the ability to remain calm and kind in a busy or stressful setting. An associate degree in healthcare or business is a plus. The listed compensation is $18.25 to $27.37 per hour. The exact rate is determined case by case based on experience, education, and relevant certifications, and may be above the listed job requirements. Glens Falls Hospital describes its physician practices as serving communities across Warren, Washington, and Saratoga Counties. Most locations operate Monday through Friday, with Cambridge noted as an exception.
Requirements
- High school diploma or equivalent.
- At least one year of experience working in a medical office.
- Computer skills, including Word, Excel, and typing.
- Knowledge of medical terminology.
- Ability to stay calm and kind when work is busy or stressful.
Nice To Haves
- Associate degree in healthcare or business.
Responsibilities
- Greet patients, manage check-in, and ensure paperwork and medical history forms are accurate and up to date.
- Schedule appointments, coordinate follow-up care, and contact patients who missed appointments.
- Answer patient calls, determine what assistance is needed, and involve a nurse or doctor when medical questions arise.
- Sort incoming mail, route lab and test results to the appropriate staff, and keep patient charts accurate and current.
- Verify insurance information and contact insurers to obtain referrals.
- Process payments at the front desk.
- Apply standard billing codes, including ICD-10 and CPT, to patient records.
Benefits
- Competitive benefits offerings are available to active full-time and part-time employees who work at least 30 hours per week; details are provided on the career page.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
