Medical Secretary - Cambridge Family Health Center

Glens Falls Hospital • Cambridge, WA

3d • Onsite

About The Position

The Medical Secretary is the first point of contact for patients by phone and in person, helping the practice run smoothly and allowing doctors and nurses to focus on patient care. The role supports a busy medical practice through patient check-in, appointment coordination, phone handling, record maintenance, insurance and referral support, and front-desk payment processing. The position is at the Cambridge Family Health Center.

Compensation is $18.25 to $27.37 per hour. The exact rate is determined case by case based on experience, education, and relevant certifications, which may exceed the listed job requirements.

Requirements

• High school diploma or equivalent.
• At least one year of experience working in a medical office.
• Good computer skills, including Word, Excel, and typing.
• A solid grasp of medical terminology.
• Ability to remain calm and kind during busy or stressful situations.

Nice To Haves

• Associate degree in healthcare or business.

Responsibilities

• Greet patients, handle check-in, and ensure paperwork and medical history forms are accurate and current.
• Schedule appointments, coordinate follow-up care, and contact patients who missed appointments.
• Answer patient calls, assess what assistance is needed, and refer medical questions to a nurse or doctor.
• Sort incoming mail and route laboratory and test results to the appropriate staff.
• Maintain accurate and up-to-date patient charts.
• Verify insurance information and contact insurers to obtain referrals.
• Process front-desk payments safely.
• Help apply standard billing codes, including ICD-10 and CPT, to patient records.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED