Urgent Care Medical Assistant, Peabody Atrius Health
About The Position
The Urgent Care Medical Assistant assists clinicians with routine clinical procedures and tests in the exam room and provides direct clinical support to one or more assigned clinicians. The role includes advising patients about preparation and testing required for examinations, completing pre-visit work, and ensuring laboratory and other test results are available in the electronic medical record (EMR). The position is based in Peabody, Massachusetts, in the Urgent Care specialty. It is full time at 40 hours per week, with rotational weekend and holiday scheduling. The Medical Assistant supports patient flow, prepares patients for examinations, maintains accurate EMR information, performs waived point-of-care testing, and helps address minor patient concerns. Other duties may be assigned.
Requirements
- High school diploma or equivalency certificate from an accredited institution or governmental unit, or Medical Assistant Certification.
- Computer experience and ability to use word processing and spreadsheet programs.
Nice To Haves
- Associate degree in medical assisting or graduation from a medical assistant certification program.
- Current American Heart Association Basic Life Support (BLS) certification.
- Typically, at least one year of prior experience in a clinical or customer service setting; a bachelor's or associate degree may substitute for experience.
- Knowledge of reagent stability and storage.
- Electronic medical record (EMR) experience or aptitude to master an EMR based on other technology experience.
- Understanding of testing procedures and factors that influence test results.
Responsibilities
- Provides efficient patient flow to optimize appointment availability.
- Greets and escorts patients to exam rooms according to policy and procedures.
- Prepares patients for examinations and measures vital signs, including blood pressure, pulse rate, weight, and height.
- Assists clinicians with routine clinical procedures and department-specific tests, and advises patients about preparation or pre-visit testing.
- Updates patient EMRs with medical information, recent testing and consultations; confirms demographics, medications, allergies, and chief complaints; and ensures data is accurate and current.
- Keeps patients informed about visit status, unforeseen delays, and other relevant information.
- Reconciles medications, sets up pending refills, and discontinues prescriptions that are no longer active.
- Assists in resolving minor patient concerns and complaints as appropriate.
- Orders and performs waived point-of-care testing, such as strep, urine, hCG, and glucose testing.
- Performs other duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
