UPS Tech 4 - 100% Travel

M.C. Dean, Inc•Tysons, VA

About The Position

M.C. Dean is hiring a UPS Tech 4 for its Critical Power Group, which maintains, services, and troubleshoots UPS systems, batteries, and other critical infrastructure equipment. Technicians perform preventive maintenance, equipment testing, emergency service calls, inspections, failure analysis, and repairs at government, institutional, and commercial customer facilities. The role also provides engineering and technical support to customers and other M.C. Dean divisions, and focuses on inspecting and certifying power electronics and key components to support the reliability, availability, quality, and maintainability of electrical systems. The technician works independently while traveling daily and is generally supervised by Regional Managers and Team Leads. Assignments include schedules, priorities, and general instructions; work is reviewed for policy adherence, recommendations, and overall results. The position requires 7×24×365 availability while on call, and may require overnight travel at company expense. Compensation is listed as USD $42.59–$54.58 per hour.

Requirements

At least 7 years of OEM experience and progressively difficult experience in power electronic system maintenance and repair.
Experience with UPS systems, batteries, test equipment, and associated electrical apparatus such as switchgears, panels, breakers, disconnects, ATSs, and generators.
Associate or bachelor's degree in Electrical and/or Electronics from an accredited college or university, or equivalent field or military training.
Proficiency in reading and interpreting complex technical instructions, plans, blueprints, and schematic diagrams.
Strong working knowledge of the NEC, maintenance practices, maintenance and supply procedures, and quality-control procedures.
Ability to evaluate complex electrical systems, perform damage assessments, estimate maintenance, parts, and manpower requirements, diagnose malfunctions, and use testing and inspection techniques.
Ability to use a laptop computer, software packages, and electronic communication devices.
Strong written and oral communication skills.
Availability for 7×24×365 on-call work when on call.
Ability to lift, carry, and move objects weighing up to 50 pounds regularly; follow proper lifting techniques and safety protocols.
Ability to relocate a 12-foot stepladder without assistance; work at heights up to 60 feet; and climb and maintain balance on scaffolds, aerial lifts, catwalks, and ladders.
Ability to walk, climb, lift, squat, crawl, kneel, push, pull, and reach overhead routinely and repetitively.
Good vision (corrected vision accepted), ability to see color, and ability to hear and communicate in English.
Ability to use a standard ladder without exceeding its weight limit while carrying tools.
Ability to recognize when something is wrong or likely to go wrong, apply general rules to specific problems, combine information to form conclusions, see details at close range, and understand spoken information.

Nice To Haves

Proficiency with Microsoft Office products.
Experience with OEMs including Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, and Powerware/Eaton.
Future training and certification in various manufacturer maintenance courses and a Power Quality Training Course/Certification.

Responsibilities

Maintain, service, troubleshoot, and repair UPS systems, batteries, and other critical infrastructure equipment.
Perform preventive maintenance and equipment testing, including scheduled service for equipment under contract.
Respond to emergency service calls and provide technical support to customers upon request.
Repair and replace batteries, including battery installations and replacements.
Inspect power electronic systems and associated controls, including UPS systems, battery systems, Static Transfer Switches, and Power Distribution Units.
Conduct initial, in-process, visual-condition, and final inspections; maintenance operational checks; failure analysis; and repairs.
Certify to customers that systems and components comply with applicable codes, publications, checklists, specifications, and quality standards.
Review system drawings and specifications for accuracy and completeness; determine maintenance and inspection requirements and verify compliance.
Research or physically inspect discrepancies between recorded and actual system components, correct record changes, and certify those changes.
Provide technical assistance, maintenance assistance, and instruction to owners, engineers, and site personnel; advise site personnel on maintenance practices, procedures, and techniques.
Review and interpret technical publications related to inspection, modification, and maintenance of power electronics; resolve technical problems; and prepare findings and recommendations for system improvements and quality-control programs.
Coordinate and manage on-site subcontractors hired by M.C. Dean as necessary.
Maintain and safeguard company-issued equipment, tools, instruments, proprietary information, manuals, and records.
Communicate availability status to the corporate office and Team Lead or manager.
Maintain company or personal vehicle in safe operating condition and maintain insurance as required by the company.
Complete Field Service Reports, time sheets, expense reports, and other required paperwork accurately and on time.
Maintain technical documentation for study or review and attend product-specific training as required.
Cross-train other UPS technicians as needed and perform other assigned duties.
Observe safety standards and perform work in accordance with M.C. Dean standards.