Part-Time Universal Banker

Y-12 Credit Union • Powell, TN

41d • Onsite

About The Position

This role focuses on building relationships, solving problems, and helping members feel confident about their financial decisions. The Member Experience Consultant (MXC) will make banking easier, more personal, and more helpful for the people served. While the role includes everyday banking responsibilities, the impact goes beyond completing transactions. The MXC will build relationships, open accounts, process transactions, assist with service requests, identify opportunities to connect members with beneficial products and services, resolve problems, answer questions, and deliver professional, accurate, and genuinely helpful service.

Requirements

• Enjoy helping people and finding solutions.
• Communicate clearly, build trust naturally, and genuinely enjoy connecting with others.
• Believe great service is about understanding a person's needs, not just completing a transaction.

Responsibilities

• Build relationships with members and help them navigate their financial needs.
• Open accounts, process transactions, and assist with a variety of service requests.
• Identify opportunities to connect members with products and services that may improve their financial well-being.
• Resolve problems, answer questions, and take ownership of helping members find solutions.
• Deliver service that is professional, accurate, and genuinely helpful.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed