Universal Banker - Part Time
About The Position
Jewett City Savings Bank is hiring a part-time Universal Banker, internally titled Customer Service Specialist, to serve depositors at its Plainfield, Connecticut office. The position provides customer service and support for deposit accounts, banking transactions, safe deposit boxes, and related products and services. No previous banking experience is required; the bank provides paid training. The regular schedule is 20 hours per week, Monday through Thursday from 10:30 a.m. to 3:30 p.m., with Friday through Sunday as normal days off. During the five-week training program, the employee is expected to work approximately 30 hours per week, Monday through Friday, and may be assigned to any branch location.
Requirements
- High school diploma or equivalent.
- At least one year of customer service and cash-handling experience.
- Customer-service orientation and good decision-making, attention to detail, communication, and computer skills.
- Ability to lift 25 pounds; accommodations are available for medical conditions.
- Ability to use standard office equipment.
- May be required to work extended or weekend hours.
Responsibilities
- Greet customers entering the branch, understand their needs, provide service within the scope of authority, and resolve first-line problems.
- Open deposit accounts, answer questions about existing accounts, maintain customer account information, and process applications for ATM/debit cards and telephone and online banking.
- Process deposits, withdrawals, loan payments, night drop transactions, telephone transfers, cash items, and cash advances; cash checks, sell bank checks, redeem savings bonds, and process IRA deposits, distributions, and rollovers.
- Serve as a safe deposit attendant, provide customers access to boxes, and process new and closed rental agreements.
- Assist with check deposits and end-of-day processes.
- Maintain knowledge of bank products and services, identify and follow up on sales opportunities, cross-sell products and services, and refer customers to commercial lenders and the investment representative.
- Ensure accuracy of activities and balance transactions and cash at the end of the day.
Benefits
- Paid training program.
- Paid time off, prorated for part-time employees; the description states full-time employees receive at least six weeks to start, including holidays.
- 401(k) plan with up to a 10.5% employer contribution.
- Potential for an annual bonus.
- Travel reimbursement.
- Logo apparel.
- Employee assistance program.
- Student loan repayment assistance.
- Medical, dental, and other insurance plans are available to eligible full-time employees.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
