Sr. Universal Banker/Jupiter/Indiantown Branch

BankUnited, Inc. • Jupiter, FL

7d • Onsite

About The Position

This role performs all transactions typically associated with both the Teller Line and Platform, focusing on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals. The position involves explaining, promoting, referring, or selling Bank products or services, performing outbound calls, and opening/processing various accounts and services for customers. It also requires maintaining knowledge of current products, policies, procedures, and regulations, and adhering to all applicable laws and Bank policies.

Requirements

• HS Diploma or GED required
• Minimum of 2-3 years of cash handling experience (preferably Teller) required
• Must be fully trained in both Teller and Platform functions

Nice To Haves

• Excellent customer service, sales, risk management and cash operations experience preferred

Responsibilities

• Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
• Cashes checks and pays out money after verification of signatures and customer balances.
• Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
• Places holds on accounts as appropriate.
• Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
• Explains, promotes, refers, or sells Bank products or services such as accounts, loans and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.
• Performs outbound calls and set appointments for Market Leader and/or Sales & Service Officer (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.
• Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities.
• Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.
• Achieves individual referral goals for cross selling of all credit, non-credit and fee income goals.
• Maintains knowledge of current products, policies, procedures and regulations as it relates to position.
• Adheres to all current policies, procedures and regulations as it relates to position.
• Processes transactions from automated teller machine and night depository.
• Responds professionally to customer inquiries or problems.
• Assists customers with safe deposit box transactions.
• Fills in for Financial Specialist Leader when absent.
• May order daily supply of cash and counts incoming cash.
• Under dual control, balances cash in automated teller machines and night depository.
• Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
• Adheres to Bank policies and procedures and completes required training.
• Identifies and reports suspicious activity.

Benefits

• Sign-on bonus of $1,000 to be paid after six months of continuous service.
• Reimbursement for mileage exceeding the distance of an employee's daily commute to his/her primary office for training.
• Inquire about hotel reimbursement for those traveling more than 60 miles each way for training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED