Associate Banker, 30 Hours, Jupiter, FL - Indiantown Rd and Palm Rd Branch
About The Position
As an Associate Banker at Chase, you represent the company’s brand and culture by combining welcoming, attentive service with banking solutions and financial technology. You contribute to branch success by delivering exceptional client experiences, building trusted relationships, sharing product knowledge, and helping clients work toward their financial goals. The role includes greeting clients, managing lobby traffic and appointments, servicing accounts, opening new accounts, helping clients with everyday transactions and digital banking tools, and performing branch operations. You must follow applicable bank policies, procedures, and regulatory requirements.
Requirements
- Ability to put clients first and exceed expectations by providing attentive, friendly service and creating a welcoming environment.
- Ability to build trusted relationships and demonstrate genuine care and concern in client interactions.
- Ability to communicate clearly and politely, understand and assist clients, and anticipate their needs.
- Ability to resolve client issues quickly and effectively with attention to detail.
- Ability to work collaboratively with a team to provide seamless, caring service.
- Ability to learn products, services, and procedures quickly and accurately.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
Nice To Haves
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
- Cash handling experience.
Responsibilities
- Welcome clients by greeting them, providing attentive and friendly service, managing lobby traffic on a tablet, checking clients into the waiting queue, and scheduling or canceling meetings.
- Service and maintain accounts and open new accounts while complying with bank policies, procedures, and regulatory requirements.
- Educate and assist clients with day-to-day banking transactions and self-service tools, including the Chase Mobile App, Chase.com, and ATMs.
- Build client relationships by listening actively, asking thoughtful questions, showing empathy, and sharing product knowledge and solutions in partnership with branch team members.
- Perform branch operations, which may include managing cash devices such as the cash vault and ATM, while following bank policies and procedures.
Benefits
- Competitive total rewards package, including base salary and, for eligible roles, commission-based pay and/or discretionary incentive compensation.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
