Associate Banker, 30 Hours, Deerfield Beach, FL - Plantation Branch

JPMorganChase • Deerfield Beach, FL

7d • Onsite

About The Position

At Chase, Associate Bankers create memorable experiences for clients and employees by making them feel welcomed, valued, and understood. They represent the Chase brand and culture with hospitality, combining banking solutions and financial technology with friendly, attentive service. The role contributes to branch success by delivering exceptional client experiences and building trusted relationships through product knowledge and solutions that help clients pursue their financial goals.

Requirements

• Ability to put clients first and exceed their expectations through attentive, friendly service and a welcoming environment.
• Ability to build trusted relationships by demonstrating genuine care and concern during client interactions.
• Ability to communicate clearly and politely, engage clients, understand how to help, and anticipate client needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to work collaboratively with a team to deliver seamless client service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Nice To Haves

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

Responsibilities

• Welcome clients as they enter the branch and provide attentive, friendly service.
• Use a tablet to manage lobby traffic, check clients into the waiting queue, and schedule or cancel client meetings.
• Provide account servicing and maintenance and open new accounts in compliance with policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions and self-service technology, including the Chase Mobile App, Chase.com, and ATMs.
• Listen actively, ask thoughtful questions, demonstrate empathy, and share product knowledge and solutions while partnering with branch team members to help clients achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault or ATM, while following bank policies and procedures.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED