Sr. Universal Banker/Central Delray Branch

BankUnited, Inc. • Delray Beach, FL

8h

About The Position

This role performs transactions typically associated with both the Teller Line and Platform. It focuses on achieving 100% client satisfaction while maintaining operational soundness and meeting market, branch, and personal goals. The position handles teller transactions, supports clients with account and service needs, promotes and refers bank products, and contributes to branch sales goals. The role also requires adherence to bank policies, procedures, regulations, and required training, including identifying and reporting suspicious activity.

New hires must attend a two-week Retail Training Class from 9 a.m. to 5 p.m. in either Miami Lakes or Boynton Beach. The company may reimburse mileage exceeding the distance of an employee’s daily commute to their primary office for training. Employees traveling more than 60 miles each way may inquire about hotel reimbursement. A $1,000 sign-on bonus is paid after six months of continuous service. Candidates residing within BankUnited’s footprint may be given preference.

Requirements

• High school diploma or GED.
• Minimum of 2–3 years of cash-handling experience; teller experience is preferred.
• Must be fully trained in both Teller and Platform functions.
• Adhere to bank policies, procedures, and applicable regulations.

Nice To Haves

• Teller experience.
• Excellent customer service, sales, risk management, and cash operations experience.
• Residence within BankUnited’s footprint may receive preference.

Responsibilities

• Receive checks and cash for deposit, verify amounts, and examine checks for endorsements.
• Cash checks and pay out money after verifying signatures and customer balances.
• Record customer transactions in the computer system and issue computer-generated receipts.
• Place holds on accounts as appropriate.
• Balance currency, coin, and checks in the cash drawer at the end of the shift and compare totals with the computer display.
• Explain, promote, refer, or sell bank products and services, including accounts, loans, and cashier’s checks, in the branch or via telemarketing; meet or exceed assigned goals.
• Make outbound calls and set appointments for the Market Leader and/or Sales & Service Officer in accordance with market initiatives and branch goals.
• Cross-train on Platform products and operational processes and assist clients with related activities.
• Open and process customer accounts, products, and services after consulting with customers about their needs; assist customers and refer them to the appropriate business line when needed.
• Achieve individual referral goals for cross-selling credit, non-credit, and fee-income products and services.
• Maintain knowledge of and comply with current products, policies, procedures, and regulations relevant to the position.
• Process transactions from automated teller machines and night depositories.
• Respond professionally to customer inquiries and problems.
• Assist customers with safe deposit box transactions.
• Fill in for the Financial Specialist Leader when absent.
• May order the daily cash supply and count incoming cash.
• Under dual control, balance cash in automated teller machines and night depositories.
• Comply with applicable federal and state laws, regulations, and guidance, including anti-money laundering requirements such as the Bank Secrecy Act and US PATRIOT Act.
• Complete required training and identify and report suspicious activity.

Benefits

• $1,000 sign-on bonus paid after six months of continuous service.
• The company may reimburse mileage exceeding the employee’s daily commute distance to their primary office for required training.
• Employees traveling more than 60 miles each way may inquire about hotel reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED