Universal Banker I
About The Position
United Community is seeking a Universal Banker I to deliver exceptional customer experiences and support customers’ financial wellness. The role combines everyday banking transactions with needs-based conversations to identify appropriate solutions, strengthen customer relationships, and help customers achieve their financial goals. The banker educates customers about banking tools and technology, provides service and sales support, and ensures compliance with regulations and internal policies. This is a full-time, non-remote, non-exempt position. Candidates must pass a criminal background and credit check. The pay range is USD $18.00–$20.24 per hour. United Community is an equal opportunity employer and may provide reasonable accommodations to enable individuals with disabilities to perform essential functions.
Requirements
- At least 1 year of previous banking, cash handling, or retail experience.
- Demonstrated analytical, accuracy, and problem-solving skills.
- Strong verbal and written interpersonal communication skills.
- Must be able to pass a criminal background and credit check.
Responsibilities
- Drive proactive, needs-based sales conversations through customer interactions, including service-to-sales, teller interactions, and appointment setting.
- Maintain a comprehensive understanding of retail banking products and services.
- Identify opportunities to enhance existing customer relationships and cultivate new ones by understanding and addressing customers’ needs and priorities.
- Deliver loan products and ensure loan packages are correct and complete to minimize exceptions.
- Identify opportunities and make referrals to cross-sell banking products and services to other areas of the bank.
- Educate customers on options for managing transactions using available technology, tools, and resources.
- Apply product and service knowledge to solve customer problems effectively.
- Process deposits, withdrawals, and other routine transactions accurately and confidentially.
- Ensure adherence to banking regulations and internal policies.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
