Universal Banker I (43146)

SECURITY FINANCIAL BANK•Eau Claire, WI

82d•Onsite

About The Position

Security Financial Bank (SFB) is seeking a Full-Time Universal Banker I to join our team at our Eau Claire branch location. This position is ideal for a customer-focused banking professional who enjoys building relationships, providing exceptional service, and helping customers achieve their financial goals. As a Universal Banker I, you'll play a key role in delivering outstanding service while assisting customers with everyday banking transactions and connecting them with the products and services that best meet their needs.

Requirements

High school diploma or equivalent required
Minimum one year of customer service experience in banking or financial services
Previous experience opening and servicing deposit accounts preferred
Strong customer service and relationship-building skills
Excellent communication and problem-solving abilities
Ability to prioritize tasks and make sound decisions
Strong attention to detail and accuracy
Comfortable learning and using multiple banking systems and technology
Positive attitude with a willingness to learn and grow

Responsibilities

Process deposits, withdrawals, loan payments, account maintenance, and other teller transactions accurately
Assist customers with opening and servicing deposit accounts
Answer questions regarding accounts, products, services, and digital banking tools
Support customers with Online Banking, Mobile Banking, Bill Pay, Remote Deposit, Zelle, and other electronic services
Process cashier's checks, money orders, wire transfers, debit card services, and other customer requests
Balance teller drawer and maintain accurate records while following established procedures
Identify customer needs and recommend appropriate bank products and services
Resolve customer concerns professionally while delivering exceptional service
Assist the Call Center as needed
Ensure compliance with bank policies, procedures, and banking regulations