Part-time Universal Banker I- Crown Point

Peoples Bank•Crown Point, IN

26d•$16 - $19•Onsite

About The Position

The part-time Universal Banker I provides prompt, efficient, and friendly service to create an excellent customer experience for customers and employees. The role identifies customer needs and recommends or refers customers to appropriate bank products and services. The position performs work accurately and efficiently in compliance with Bank policies and procedures. Candidates should be outgoing, sales-oriented, flexible, adaptable, and results-driven, and able to work independently and as part of a team while exercising sound judgment and critical thinking. The Universal Banker processes teller transactions, balances a cash drawer, supports compliance and security procedures, assists customers with routine questions and account maintenance, and develops proficiency in additional banking-center operational duties. The role is based at the Crown Point Banking Center. Peoples Bank is headquartered in Munster, Indiana, and serves communities across Northwest Indiana and Chicagoland. Benefits information is available on the company Careers page.

Requirements

High school diploma or equivalent.
At least six months of customer service or cash-handling experience.
Experience with Microsoft Office Suite.
A smartphone running iOS or Android that supports security features required by the Bank's IT security guidelines.
Ability to work independently and with a team, make sound decisions, and use critical thinking skills.

Responsibilities

Process teller transactions, including deposits, loan payments, cash and endorsement verification, check cashing, and issuing official checks; transactions may include providing overrides and approvals.
Count and balance the cash drawer daily, proactively identifying and resolving discrepancies.
Follow BSA/AML/OFAC policies and procedures and report suspicious activity.
Maintain the confidentiality of Bank business and information.
Engage customers to understand their needs and recommend appropriate products and services.
Assist customers with routine questions and account maintenance requests.
Progress toward proficiency in vault transactions, balancing, and other required daily vault transactions.
Progress toward proficiency in opening and closing the banking center, including end-of-day processing.
Progress toward proficiency in all required teller-line operational activities.
Understand the Bank's security system and assist in testing alarms.
Assist in completing required reports.
Use experience, knowledge, and sound decision-making to qualify for higher limits and authority.