Universal Banker I

United Community Bank•Huntsville, AL

12d•$32,146 - $45,185•Onsite

About The Position

United Community is seeking a Universal Banker I to deliver exceptional customer experiences and support customers’ financial wellness. The role combines everyday transaction services with needs-based conversations to identify solutions tailored to each customer. The Universal Banker I uses service and sales expertise to strengthen customer relationships, educate customers about banking tools and technology, and ensure compliance with regulations. The position offers an opportunity to help customers pursue their financial goals.

Requirements

At least 1 year of previous banking, cash handling, or retail experience.
Demonstrated analytical, accuracy, and problem-solving skills.
Strong verbal and written interpersonal communication skills.
Must be able to pass a criminal background and credit check.

Responsibilities

Drive proactive, needs-based sales conversations through customer interactions, including service-to-sales opportunities, teller interactions, and appointment setting.
Maintain a comprehensive understanding of retail banking products and services.
Identify opportunities to enhance existing customer relationships and cultivate new ones by understanding and addressing customers’ needs and priorities.
Assist customers with loan products and ensure loan packages are correct and complete to minimize exceptions.
Identify opportunities and make referrals to cross-sell banking products and services offered by other areas of the bank.
Educate customers on options for managing transactions using technology and other available tools and resources.
Apply product and service knowledge to solve customer problems effectively.
Process deposits, withdrawals, and other routine transactions accurately and confidentially.
Ensure adherence to banking regulations and internal policies.

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