Universal Banker I

United Community Bank • Clarksville, TN

22d • $18 - $20 • Onsite

About The Position

United Community is seeking a Universal Banker I to deliver exceptional customer experiences and support customers’ financial wellness. The role combines customer service and sales expertise, helping customers with everyday transactions and needs-based conversations to identify tailored financial solutions. The banker builds relationships, educates customers about banking tools and technology, and ensures compliance with regulations and internal policies. The position is full-time and non-remote.

Requirements

• At least 1 year of previous banking, cash-handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Must be able to pass a criminal background and credit check.

Responsibilities

• Drive proactive, needs-based sales conversations through customer interactions, service-to-sales opportunities, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to strengthen existing customer relationships and cultivate new ones by understanding and addressing customers’ needs and priorities.
• Deliver loan products and ensure loan packages are correct and complete to minimize exceptions.
• Refer customers to other areas of the bank for additional banking products and services.
• Educate customers about ways to manage transactions using technology and available tools and resources.
• Apply product and service knowledge to resolve customer problems.
• Accurately and confidentially process deposits, withdrawals, and other routine transactions.
• Ensure compliance with banking regulations and internal policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed