Universal Banker I

United Community Bank • Greenville, SC

6d • Onsite

About The Position

United Community is seeking a Universal Banker I to deliver exceptional customer experiences and support customers’ financial wellness. The role combines customer service and sales expertise to handle everyday transactions, conduct needs-based conversations, identify tailored solutions, build customer relationships, and educate customers about banking tools and technology. The position also requires compliance with banking regulations and internal policies.

This is a full-time, non-remote, non-exempt position. Applicants must be able to pass a criminal background and credit check. The pay range is USD $18.00–$20.24 per hour. United Community is an Equal Opportunity Employer and states that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• At least 1 year of previous banking, cash handling, or retail experience.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Must be able to pass a criminal background and credit check.

Responsibilities

• Drive proactive, needs-based sales conversations during service interactions, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Identify opportunities to strengthen existing customer relationships and develop new ones by understanding and addressing customers’ needs and priorities.
• Assist customers financially by delivering loan products and ensuring loan packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services across the bank.
• Educate customers about options for managing transactions using technology and other available tools and resources.
• Use product and service knowledge to solve customer problems effectively.
• Process deposits, withdrawals, and other routine transactions accurately and confidentially.
• Ensure adherence to banking regulations and internal policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed