Unit Support Assistant - Birthing Pavilion

Dartmouth-Hitchcock Health • Lebanon, NH

5d

About The Position

The Unit Support Assistant supports the Inpatient Birthing Pavilion by admitting and discharging patients, creating new baby medical records, ordering supplies, and receiving training to become a unit expert in cleaning and compliance. The role works with a multidisciplinary inpatient team and requires strong medical knowledge and the ability to switch quickly between tasks.

This part-time role consists of two 12-hour shifts that rotate across all seven days of the week, including day shifts from 7 a.m. to 7 p.m. and night shifts from 7 p.m. to 7 a.m.

Requirements

• Proficiency in computer skills and customer service.
• Ability to function in a fast-paced work environment with excellent organizational and prioritization skills.
• Strong medical knowledge and ability to switch quickly between tasks.
• High school diploma or GED strongly preferred.

Nice To Haves

• Proficiency in Microsoft Office.

Responsibilities

• Assist the interdisciplinary team in maintaining a well-supplied, safe, and clean inpatient unit that meets regulatory standards.
• Act as a front-line representative of the unit; interact with families and visitors, answer telephone calls, assist with the overall functioning of the unit, and communicate with other departments as needed.
• Coordinate with the Unit Leader to ensure the unit meets regulatory, safety, and infection prevention standards; monitor and intervene as necessary to maintain environment-of-care standards.
• Ensure the unit is well supplied and equipment is available and working.
• Use support systems and resources to document patient status and flow.
• Maintain up-to-date, organized chart information in compliance with Health Information Services (HIS) requirements.
• Access secure medication locations limited to receiving and floor-stock storage areas to manage medication storage, handling, beyond-use dating, and disposal consistent with the Medication Storage and Handling Policy.
• Perform other duties as required or assigned.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED