Unit Support Assistant, Birthing Pavilion

Dartmouth-Hitchcock Health • Lebanon, NH

3d

About The Position

The Unit Support Assistant supports the Inpatient Birthing Pavilion by helping admit and discharge patients, creating new baby medical records, ordering supplies, and receiving training to become an expert in unit cleaning and compliance. The role supports a multidisciplinary inpatient team and requires strong medical knowledge and the ability to switch quickly between tasks. This is a full-time role with three 12-hour shifts per week, rotating across all seven days. Shifts may be days (7 a.m.–7 p.m.) or nights (7 p.m.–7 a.m.).

Requirements

• High school diploma or GED is strongly preferred.
• Proficiency in computer skills and customer service.
• Ability to work in a fast-paced environment with excellent organizational and prioritization skills.

Nice To Haves

• Preferred proficiency in Microsoft Office.

Responsibilities

• Assist the interdisciplinary team in maintaining a well-supplied, safe, clean inpatient unit that meets regulatory standards.
• Serve as a front-line representative of the unit; interact with families and visitors, answer telephone calls, support overall unit functioning, and communicate with other departments as needed.
• Coordinate with the Unit leader to ensure the unit meets regulatory, safety, and infection prevention standards; monitor and intervene as necessary to maintain environment-of-care standards.
• Ensure the unit is well supplied and equipment is available and working.
• Use support systems and resources to document patient status and flow.
• Maintain chart information that is up to date, organized, and compliant with Health Information Services requirements.
• Access secure medication locations limited to receiving and floor-stock storage areas to manage medication storage, handling, beyond-use dating, and disposal in accordance with the Medication Storage and Handling Policy.
• Perform other duties as required or assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED