Unit Secretary (US) - Emergency Department (ED) (Full Time/Nights)

Texas Health Resources•Allen, TX

4d•Onsite

About The Position

The Unit Secretary works in the Emergency Department at Texas Health Allen, a fast-paced, high-volume department averaging 80–90 patients per day and serving a diverse population. The role supports the needs of physicians, staff, patients, and other customers, considers the specific needs of the patient population, and serves as a patient advocate. The secretary must adapt to changes in schedule or workload as needed to meet the changing needs of patients and the unit, and communicate effectively with patients, families, coworkers, physicians, other disciplines, and customers. This is a full-time night position, scheduled 7 p.m. to 7 a.m., with weekend and holiday requirements. Flexible scheduling, educational and career growth opportunities, specialty certification opportunities, and a supportive team environment are highlighted.

Requirements

High school diploma or equivalent.
CPI (Crisis Prevention Intervention) training within 90 days of hire and maintained annually.
Organizational skills to function in a fast-paced work environment.
Positive interpersonal skills.
Good verbal and written communication skills.

Nice To Haves

Recent clerical and computer skills.

Responsibilities

Perform tasks to meet the needs of physicians, staff, patients, and other customers.
Consider patient population-specific needs during interactions.
Adapt to changes in schedule or workload assignment to meet changing needs of individual patients or the unit.
Communicate and interact appropriately with patients, families, coworkers, physicians, other disciplines, and customers.
Serve as a patient advocate.