Unit Secretary - St Rita's Thoracic and Vascular Surgery

Mercy Health BSMH • Bath Township, OH

5d • Onsite

About The Position

Mercy Health is a faith-based, patient-focused organization committed to enhancing the health and well-being of all people through exceptional patient care. Its culture emphasizes compassion, collaboration, excellence, respect, human dignity, integrity, service, and stewardship.

Under general supervision, the Unit Secretary provides clerical support to the nursing unit and helps promote an organized and positive unit culture. The role includes responding to calls and requests, scheduling discharge follow-up appointments, assisting with recording traumas and codes, and performing other administrative or clerical duties as assigned. The position is listed as Unit Secretary – Lima Medical Office Building, 830 W High.

Requirements

• High school degree or GED.
• Problem-solving skills and basic computer skills.
• Typing speed of 25 WPM.
• Excellent communication and interpersonal skills.
• Ability to engage professionally with staff and patients.
• Ability to be proactive in a rapidly changing environment.

Nice To Haves

• Prior healthcare clerical work (preferred, not required).
• EPIC Electronic Health Record (EHR) training (preferred, not required).

Responsibilities

• Troubleshoot and resolve caller problems and specific requests in a timely manner.
• Prioritize and navigate internal and external calls promptly and respectfully, providing excellent customer-focused service to internal customers and the community.
• Schedule discharge follow-up appointments.
• Assist in recording traumas and codes within the facility.
• Perform other administrative or clerical duties and projects as assigned.
• Perform other duties as assigned.

Benefits

• Competitive pay, incentives, referral bonuses, and 403(b) with employer contributions when eligible.
• Medical, dental, vision, and prescription coverage; HSA/FSA options; life insurance; mental health resources; and discounts.
• Paid time off, parental and FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support. Benefits may vary based on market and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED