Unit Secretary - Behavioral Health - Evanston Hospital - Evening Shift

Endeavor Health•Evanston, IL

11d•$20 - $29•Onsite

About The Position

Under general supervision and according to established policies and procedures, the Unit Secretary provides clerical support for an assigned nursing unit or department. Duties include transcribing physicians’ orders and entering them into a computer, scheduling diagnostic tests and therapies, assembling and maintaining patient charts, answering telephone and intercom calls, providing routine information, and relaying calls and messages. Duties may vary by assigned unit or shift. This position is part time (32 hours) at Evanston Hospital on the evening shift, with weekends and holidays required. The role involves sedentary work requiring a very light energy level.

Requirements

One year of prior experience producing business correspondence and documents, typing, and filing.
Proficiency in the use of personal computer software.
Time-management and organizational skills.
A high level of customer service.
Willingness to be trained in the proper response to combative or hostile patients.
Ability to maintain confidentiality of information.
Current CPR certification issued by the American Heart Association or Red Cross.
A valid driver’s license is required if selected to perform related duties at an off-site location. If using a personal vehicle, the employee must maintain automobile liability coverage as required by law; evidence of coverage may be requested.

Nice To Haves

Knowledge of Microsoft Office software.
Familiarity with basic medical terminology and hospital procedures.

Responsibilities

Demonstrate the knowledge and skills needed to support the care of patients across the ages served, including awareness of their physical and psychological needs.
Answer telephone calls and patient intercom calls, respond to routine inquiries, relay calls and messages, and notify appropriate personnel of patient requests.
Greet and direct patients, visitors, physicians, and hospital personnel in a courteous manner to promote patient satisfaction.
Ensure rooms are ready for patient arrival and assist with patient check-in.
Admit and orient new patients according to departmental procedures.
Assemble and maintain patient medical charts, and route charts to appropriate departments after discharge or transfer or when requested.
Enter physicians’ orders into the computer for close review by the assigned RN and notify nursing personnel of orders requiring immediate attention.
Complete requisitions and contact other departments to schedule diagnostic tests, meals, and therapies in accordance with physicians’ orders.
Requisition and store approved supplies and linen, keeping storage areas organized.
Maintain staff and physician schedules as needed.
Type and proofread letters, reports, tables, forms, and similar documents; submit items for supervisor review and take and distribute meeting minutes as needed.
Sort, classify, catalog, and file materials and records, and update them as necessary.
Post department information to records, logs, or journals; check and verify data on forms and records and perform routine calculations.
Generate, check the accuracy of, and distribute routine reports and lists; collate and assemble documents for distribution.
Review unit staff time and attendance records as needed.
Open, sort, and distribute department mail.
Perform related clerical duties such as scheduling meetings, filing, photocopying, faxing, completing charges, verifying midnight census, entering ADT/Census information, and ordering routine unit supplies.
Transport court documentation and other confidential information to and from Edward Hospital.
Call and participate in codes necessary to the safe operation of the unit and hospital.
Attend required education in-service classes, unit meetings, and similar activities.

Benefits

Premium pay, such as shift, on-call, and holiday pay, based on the employee’s job.
Incentive pay for select positions.
Opportunity for annual increases based on performance.
Career pathways to promote professional growth and development.
Various medical, dental, pet, and vision options.
Tuition reimbursement.
Free parking.
Wellness Program Savings Plan.
Health Savings Account options.
Retirement options with company match.
Paid time off and holiday pay.
Community involvement opportunities.