Unit Secretary - General Medicine FT, Evening

Prisma Health•Greenville, SC
•Onsite

About The Position

Under the direction of a Registered Nurse, the Unit Secretary provides customer service and clerical and administrative support on a general medicine unit. The role includes greeting visitors, responding to patient calls, managing and stocking supplies, and helping maintain a safe work environment for patients, visitors, and staff. The Unit Secretary builds and maintains positive rapport with Registered Nurses, providers, hospital staff, patients, families, and visitors.

Requirements

  • Unit Secretary training program or unit-based on-the-job training.
  • No experience required.
  • In lieu of Unit Secretary training, six months of experience in a related healthcare setting or field, or as an Administrative Assistant, is accepted.
  • In lieu of a US training course or six months of healthcare or clerical experience, completion of a nursing fundamentals course is accepted.

Responsibilities

  • Provide courteous, professional, and efficient customer service to patients, families, and staff; greet and direct visitors; and answer phones and intercoms.
  • Participate in patient care rounding with unit staff, including daily introductions to patients and families using AIDET.
  • Order, stock, and monitor equipment and supplies in collaboration with the nurse manager, including monitoring PAR levels and organizing supply rooms.
  • Perform reception, clerical, and administrative duties at the nurse’s station, including responding to patient calls, data entry, meeting minutes, maintaining bulletin boards, and organizing downtime forms.
  • Coordinate maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
  • Monitor designated patient safety systems for alerts and immediately notify the appropriate RN.
  • Perform other duties as assigned.
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