Unit Secretary - General Medicine FT, Evening

Prisma Health•Greenville, SC
•Onsite

About The Position

Under the direction of a Registered Nurse, the Unit Secretary provides customer service and clerical and administrative support for a hospital unit. The role includes greeting visitors, responding to patient calls, performing reception duties at the nurse’s station, and monitoring, ordering, and stocking supplies. The Unit Secretary helps maintain a safe, clean, and functional environment and builds rapport with nurses, providers, hospital staff, patients, families, and visitors. This position is in General Medicine at Greenville Memorial Hospital and works the evening shift.

Requirements

  • Unit Secretary training program or unit-based on-the-job training.
  • No experience required.
  • In lieu of Unit Secretary training, six months of experience in a related healthcare setting or field, or as an Administrative Assistant, is accepted.
  • In lieu of a Unit Secretary training course or six months of healthcare or clerical experience, completion of a nursing fundamentals course is accepted.

Responsibilities

  • Provide courteous, professional, and efficient customer service to patients, families, staff, and visitors; answer phones and intercoms and direct or escort visitors as appropriate.
  • Participate in patient-care rounding with unit staff, including daily introductions to patients and families using AIDET.
  • Manage ordering, stocking, and inventory of equipment and supplies in collaboration with the nurse manager; monitor supply levels and organize supply rooms.
  • Perform reception and clerical duties at the nurse’s station, including responding to patient calls in person or by intercom.
  • Provide administrative and clerical support, including data entry, meeting minutes, bulletin board maintenance, and organizing downtime forms.
  • Help maintain a safe, clean, and functional physical environment in accordance with regulatory standards.
  • Monitor designated patient safety systems for alerts and promptly notify the appropriate RN.
  • Perform other duties as assigned.
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