Unit Manager - Part-Time - 2nd Shift - Men's Program

Casa Esperanza•Boston, MA

2d•Onsite

About The Position

The Unit Manager oversees the day-to-day activities of the program and helps ensure the engagement, participation, safety, and security of clients and staff. The role supports positive leisure and recreational activities and supervises admission and discharge processes, including client orientation, logging and storage of belongings and medication, and intake toxicology screening and documentation in Evolv (EHR). The Unit Manager co-supervises Recovery Specialists with the Program Director, provides training, ensures compliance with regulatory requirements and organizational policies, and helps maintain shift coverage. Responsibilities also include medication and controlled-substance documentation, safety and security protocols, crisis response, facility and supply coordination, and organizing client activities and support. The position is on-site on Saturdays and Sundays from 2 p.m. to 10 p.m. ET.

Requirements

High school diploma or GED.
At least two years of experience working with the substance use disorder population.
At least two years in recovery, if applicable.
Knowledge of the addiction recovery process.
CPR certification.
AED certification.
NARCAN certification.
Strong verbal and written communication skills, including professional communication with clients, vendors, and external providers.
Ability to maintain client confidentiality and privacy and to maintain appropriate moral and ethical boundaries with clients and staff.
Ability to work as part of a treatment team, problem-solve programmatic concerns with the Program Director, and work independently.
Computer and data-entry skills, ability to multitask, and strong interpersonal skills.
Ability to meet the physical requirements of the position.
Proof of required COVID-19 vaccination, subject to the stated exemption process.

Nice To Haves

Medication Administration Program (MAP) certification; willingness to obtain certification within six months.
Bilingual English/Spanish.
Experience working on a team with mental health or medical professionals.
Experience managing a reception area.
Associate degree in psychology, social work, or a similar field.

Responsibilities

Train and co-supervise Recovery Specialists with the Program Director, ensuring compliance with regulatory requirements and Casa Esperanza, Inc. policies and procedures.
Manage daily client schedules and ensure planned client activities are completed.
Supervise admission and discharge processes, including providing client tours and orientations and ensuring belongings and medication are logged and stored.
Ensure clients receive toxicology screens at intake and that results are documented in Evolv (EHR); manage toxicology screening and related staff training.
Submit maintenance work orders and collaborate with the Program Director to manage supplies and food inventory.
Provide on-call backup to Recovery Specialists, ensure shift coverage, cover shifts as needed, and assist with scheduling, including annual holiday schedules.
Coordinate twice-monthly Recovery Specialists meetings with the Program Director and participate in weekly individual meetings with the Program Director.
Respond to crises and engage appropriate clinical support and emergency services when needed.
Manage and review controlled-substance and discarded-medication logbooks, medication files, and Recovery Specialists Station logbooks to ensure required documentation is complete and policy-compliant.
Work with the Program Director to ensure Recovery Specialists Station responsibilities and shift requirements are met.
Ensure Recovery Specialists follow safety and security protocols, including regular rounds, room searches as needed, station monitoring, daily checklists and logs, securing potentially dangerous items, Universal Precautions, and monitoring alarms and security cameras.
Report safety and security concerns to appropriate authorities and staff in accordance with organizational protocols.
Support Recovery Specialists at the Recovery Specialists Station as needed.
Coordinate client social activities, peer groups, AA/NA commitments, and peer recovery coaching support.
Perform other duties as assigned.