Resident Monitor - Men's Unit

THE SALVATION ARMY•Birmingham, AL
•Onsite

About The Position

The Salvation Army is hiring a full-time Residential Monitor for the Birmingham Command Men's Unit in Birmingham, Alabama. The role accepts and processes residents staying in the housing unit or shelter, monitors residents during an assigned shift to support safety, security, and compliance with house rules, maintains accurate records and logs, and keeps the lodge or shelter neat and orderly. The position pays $12.77 per hour and is scheduled Monday through Friday, 4 p.m. to midnight. Work takes place in a lodge or shelter facility. The role involves frequently changing between sitting, standing, and walking, generally within the same building. A limited amount of physical effort, including walking, standing, lifting, and carrying objects under 25 pounds, is required for 5–10% of work time. The employee must respond to emergencies quickly and calmly, maintain control, and initiate appropriate corrective action. A valid driver's license and good driving record are required, and the employee must be able to drive a nine-passenger van.

Requirements

  • High school diploma or GED, and one year of experience performing security or social service work preferred, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
  • Valid state driver's license and a good driving record.
  • Ability to drive a nine-passenger van.
  • Knowledge of general office procedures and practices.
  • Knowledge of basic record-keeping practices and procedures.
  • Ability to communicate effectively with clients to control, lead, and motivate behavior.
  • Ability to work with members of the public encompassing a wide range of behaviors.
  • Ability to meet attendance requirements.
  • Ability to read, write, and communicate in English.
  • Ability to respond to emergencies quickly and calmly while maintaining control and initiating appropriate corrective action.
  • Ability to perform combinations of sitting, standing, and walking on a frequent-change basis.
  • Ability to walk, stand, lift, and carry light objects weighing less than 25 pounds for 5–10% of work time.

Nice To Haves

  • One year of experience performing security or social service work.

Responsibilities

  • Accept and process residents staying in the housing unit or shelter.
  • Monitor residents during an assigned shift to ensure safety, security, and compliance with house rules.
  • Maintain accurate and complete records and logs containing pertinent information.
  • Ensure the lodge or shelter is neat and properly maintained.
  • Respond to emergency situations quickly and calmly, maintaining control and initiating appropriate corrective action.
  • Enforce established policies and procedures while working independently and with limited supervision.
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