Unit Manager

State of North Carolina•New Hanover County, NC
•Onsite

About The Position

The Unit Manager leads the Wilmington Vocational Rehabilitation/Independent Living Unit Office and oversees the Independent Living Section and satellite offices serving New Hanover, Brunswick, and Pender Counties in North Carolina’s Eastern Region. The position supervises a staff of 35 and ensures that quality Vocational Rehabilitation services are provided to people with disabilities in the service area. The Unit Manager provides leadership to advance agency mission and goals, and delivers administrative, clinical, and case management supervision. Duties include staff training and technical assistance, personnel administration, evaluation and planning, and designing and implementing action plans to develop personnel and programs. The manager works with school programs, community rehabilitation programs, community partners and agencies, businesses, and the Division of Workforce Solutions. The position coordinates specialized services from diverse providers and incorporates those resources into the unit’s service delivery. The manager ensures unit work complies with federal regulations, state laws, and DHHS and DVR policies.

Requirements

  • Master’s degree in rehabilitation counseling, counseling, or a closely related human services field from an appropriately accredited institution and four years of experience as an independent counselor, including one year of supervisory experience; or
  • Current certification as a Certified Rehabilitation Counselor by the Commission on Rehabilitation Counselor Certification (CRCC) and four years of experience as an independent counselor, including one year of supervisory experience; or
  • Equivalent combination of education and experience.

Nice To Haves

  • Ability to organize and direct the delivery of Vocational Rehabilitation services.
  • Knowledge of administrative management principles within Vocational Rehabilitation services.
  • Knowledge of casework policy and service delivery.

Responsibilities

  • Lead the unit to meet agency mission and goals.
  • Supervise a staff of 35 and oversee the Independent Living Section and satellite offices in New Hanover, Brunswick, and Pender Counties.
  • Ensure quality Vocational Rehabilitation services are provided to people with disabilities in the service area.
  • Provide administrative, clinical, and case management supervision.
  • Provide training and technical assistance; manage personnel administration, evaluation, and planning.
  • Design and implement action plans to develop personnel and programs.
  • Work cooperatively with third-party school programs, community rehabilitation programs, community partners and agencies, businesses, and the Division of Workforce Solutions.
  • Coordinate specialized services from diverse providers and integrate them into the unit’s service delivery.
  • Ensure unit work complies with federal regulations, state laws, and DHHS and DVR policies.

Benefits

  • Health insurance options
  • Standard and supplemental retirement plans
  • NCFlex program benefits
  • Paid vacation leave
  • Paid sick leave
  • Paid community service leave
  • Paid parental leave for eligible employees
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