Unit Leader

Services For The Underserved, Inc.•New York, NY

4d•$55,000 - $60,000•Onsite

About The Position

The Unit Leader provides oversight to work units and supervises quality support services, ensuring members receive the support needed to pursue their indicated goals. The role supports daily Clubhouse operations and promotes member empowerment by working alongside members in kitchen, maintenance, and clerical activities. The Unit Leader also provides direction and training, supports individualized service planning, maintains case records, and supervises Generalists.

Requirements

High school diploma or equivalency required.
Minimum of one year of experience in a Clubhouse, Case Management, or similar role.
Basic computer skills required.

Nice To Haves

Bachelor’s degree in a related field preferred.
Ability to use various computer programs, specifically Microsoft Word and Excel.
Respect for and comfort around people experiencing psychiatric crisis.
Exceptional written and oral communication skills, including empathic listening and responding.
Knowledge of ICCD standards.
Bilingual English/Spanish.

Responsibilities

Support the established Work Ordered Day within units.
Engage Clubhouse members in kitchen, maintenance, and clerical units, including working alongside members to complete tasks.
Cook, support job development, and teach computer skills.
Facilitate and participate in day-to-day activities of an assigned unit on a rotating basis, emphasizing consumer empowerment.
Provide assistance, training, monitoring, and direction for members’ chosen unit activities and other program-related activities.
Make programming available in ways that model the mainstream community, including celebrating holidays on the actual holiday and providing recreation and leisure activities.
Accompany members on group outings and social events.
Keep the assigned unit logbook current, including group notes, attendance sheets, and monthly unit schedules.
Assist with facilitating groups in the program as needed on a day-to-day basis.
Support Generalists as needed in developing individualized service plans that reflect members’ interests and expressed personal goals.
Ensure members receive the support needed to facilitate reaching their indicated goals.
Coordinate, supervise, and maintain member case records.
Encourage and inspire members to work or attend school or training.
Provide day-to-day supervision to Generalists to support Clubhouse operations.
Perform other duties as assigned.