Unit Leader

Services for the Underserved•Brooklyn, NY

About The Position

The Unit Leader oversees work units and supervises quality support services to ensure members receive the support needed to pursue their goals. The role supports the established Work Ordered Day and engages clubhouse members in kitchen, maintenance, and clerical units, including working alongside them to complete tasks. The Unit Leader facilitates unit activities on a rotating basis, emphasizing consumer empowerment, and provides assistance, training, monitoring, and direction for members’ chosen activities and other program-related work. The position also helps make programming reflect mainstream community life, provides recreation and leisure opportunities, accompanies members on group outings and social events, and assists with groups as needed. The Unit Leader maintains unit logbooks and member case records, supports Generalists in developing individualized service plans, encourages members to work or attend school or training, and provides day-to-day supervision to Generalists. Other duties may be assigned.

Requirements

High school diploma or equivalency required.
At least one year of experience in a Clubhouse, Case Management, or similar role.
Basic computer skills required.

Nice To Haves

Bachelor’s degree in a related field preferred.
Ability to use various computer programs, specifically Microsoft Word and Excel.
Respect for and comfort around people experiencing psychiatric crisis.
Exceptional written and oral communication skills, including empathic listening and responding.
Knowledge of ICCD standards.
Bilingual English/Spanish.

Responsibilities

Support the established Work Ordered Day within units.
Engage clubhouse members in kitchen, maintenance, and clerical units, including working alongside members to execute tasks.
Cook, complete job development, and teach computer skills.
Facilitate and participate in the day-to-day activities of an assigned unit on a rotating basis, emphasizing consumer empowerment.
Provide assistance, training, monitoring, and direction for members’ chosen unit activities and other program-related activities.
Make programming available in a manner that models mainstream community life, including celebrating holidays on the actual holiday.
Provide recreation and leisure activities.
Accompany members on group outings and social events.
Keep the assigned unit logbook current with group notes, attendance sheets, and monthly unit schedules.
Assist in facilitating program groups as needed on a day-to-day basis.
Support Generalists as needed in developing individualized service plans that reflect members’ interests and expressed personal goals.
Ensure members receive the support needed to facilitate reaching their goals.
Coordinate, supervise, and maintain member case records.
Encourage and inspire members to work or attend school or training.
Provide day-to-day supervision to Generalists to support Clubhouse operations.
Perform other duties as assigned.